System Analyst

3 days ago

Singapore TEKISHUB CONSULTING SERVICES PTE. LTD. Full time

**Key Responsibilities**:

- Analyse, evaluate, and document system interactions for digital banking products, identifying areas for improvement.
- Translate high-level business requirements into detailed technical documentation aligned with the organisation’s context.
- Envision, design, and document end-to-end system solutions with a focus on detail and downstream impacts.
- Facilitate discussions with vendors, technology teams, and business users to drive solution design.
- Lead and manage technical teams (developers, analysts) in delivering banking systems and solutions.
- Manage project execution including scope, timeline, budget, risks, and stakeholder expectations.
- Drive testing strategy and manage test cycles, ensuring timely resolution of defects.
- Partner with solution and enterprise architects to introduce technical innovations.
- Plan project efforts to upgrade, enhance, and maintain systems at supported release levels.
- Organise and chair governance meetings, preparing materials and minutes.
- Ensure compliance with bank policies and regulatory requirements in all deliverables.
- Provide direction to offshore teams, ensuring timely decisions and conflict resolution.

**Requirements**:
**Mandatory Skills & Experience**:

- Strong knowledge of digital banking products and system interactions.
- Proven experience in technical documentation, system analysis, and solution design.
- Ability to work in Agile environments (Scrum), as well as knowledge of Waterfall delivery.
- Experience in managing technical project lifecycle: requirements, design, testing, and delivery.
- Strong communication skills to engage business users, developers, testers, and stakeholders.
- Excellent analytical, documentation, and problem-solving skills.
- At least 1 year of experience driving system/technical requirements lifecycle from product vision to detailed specifications.

**Preferred Experience**:

- Prior experience in delivering digital banking solutions (e.g., Internet/Mobile Banking, Cards, ATM, Payments).
- Familiarity with consumer/retail banking products and services.
- Understanding of technology stacks and architecture layers.
- Strong organisational and leadership skills, with stakeholder management experience.
- Experience working with offshore teams.

**Education**:

- Bachelor’s degree in Computer Science, Engineering, or related field.

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