IT Helpdesk Engineer

24 hours ago

Bedok, Singapore OPUS IT Services Pte Ltd Full time

Scope of services

2. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner

3. May be required to cover onsite support as and when necessary.

4. Any other administrations where required.

**Requirements**:

- At least 1 year of experience in a service desk environment
- Willing to work on staggered shifts and on half day alternate Saturdays.
- Relevant technical IT expertise and skills in latest Windows, Linux & MAC OS;
- Possess good communication (written and oral) skills in English language.
- Good telephony skills.
- Good problem solving and interpersonal skills, self-awareness, self-control, and motivated in customer handling.
- Demonstrate initiative and tactfulness and willingness to serve

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: $2,200.00 - $2,600.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Professional development

Schedule:

- Day shift
- Early shift
- Flexible hours
- Late shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

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