Billing Associate
2 weeks ago
**Responsibilities**:
Perform daily billing functions and backed end administrative support for landlords, SME and B2B segments.
**Your Role**:
Accuracy and timely issuance of bill to customers.
In charge of pre-billing set up of customers’ accounts in the billing system
Liaise with regulators such as MSSL on billing matters including mismatch consumption and meter calibration
Uploading of invoices into the government portal website or client’s in-house portal as and when required
Reconcile monthly billing reconciliation on billed invoices with MSSL
EBT
Liaise with MSSL on EBT related matters as and when required.
Work with the Customer Service Team to process the EBT.
Customer Service Support
Provide case support to the Customer Service team on cases related to billing as and when needed
Perform any other tasks assigned by the supervisor as and when required.
System enhancement
Being involved in system enhancement and User Acceptance Test (UAT) for billing system automation.
Identify process improvement and close the gaps
**Reqirements**:
Diploma in Business / Commerce
Basic IT knowledge
Good in Microsoft excel
Minimum of 2-years of relevant working experience in billing in service industry
Proficiency with Microsoft Excel
Customer Service Orientated
Basic IT knowledge
Ability to perform required tasks with challenging timeline
Ability to connect with people from all levels of society
Independent and work with minimum supervision
Sense of urgency
Administrative accuracy with an eye for detail
RYAN LOH CHOON XIONG (LU JUNXIONG)
Recruitment Consultant
Dynamic Human Capital Pte Ltd
EA License No. 12C6253 | RCB No. R2197184
Not Specified
Minimum of 2 year(s) experience needed for this position
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