Assistant Manager

4 days ago

Singapore The Privé Group Full time

**About Us**:
Empress is a premier destination for authentic Chinese cuisine in a contemporary river-front setting, known for exquisite flavours, elegant ambiance, and exceptional hospitality. We take pride in delivering memorable dining experiences and fostering a team culture built on respect, passion, and continuous growth.

**Job Summary**:
**Key Responsibilities**:

- **1. Team Leadership & Development**_
- Supervise, coach, and motivate staff to ensure outstanding performance and guest satisfaction.
- Foster a positive and collaborative work environment, promoting teamwork and professional growth.
- Conduct regular training sessions on service etiquette, menu knowledge, and Chinese culinary traditions.
- **2. Operational Excellence**_
- Oversee daily restaurant operations, including reservations, seating arrangements, and workflow efficiency.
- Ensure seamless coordination between front-of-house and kitchen teams for timely and flawless service.
- Handle guest inquiries, special requests, and complaints with professionalism and a solution-oriented approach.
- **3. Quality & Compliance**_
- Maintain strict adherence to food quality, presentation, and service standards.
- Enforce health, safety, and sanitation regulations, ensuring a clean and safe dining environment.
- Monitor and optimize inventory levels, minimizing waste while ensuring consistent supply availability.
- **4. Guest Experience & Event Coordination**_
- Uphold the restaurant’s reputation by delivering personalized and attentive service.
- Assist in planning and executing private events, banquets, and special functions.
- Gather guest feedback and implement improvements to enhance the overall dining experience.

**Qualifications & Skills**:

- Experience: 2+ years in restaurant management (Chinese or high-volume dining preferred).
- Leadership: Proven ability to lead, train, and inspire a diverse team.
- Customer Focus: Exceptional interpersonal skills with a passion for hospitality.
- Organizational Skills: Strong multitasking and problem-solving abilities in a fast-paced setting.
- Language: Fluency in English; proficiency in Mandarin or Cantonese is a strong plus.
- Flexibility: Availability to work evenings, weekends, and holidays as needed.

**Why Join Us?**
- 5 days’ work week
- Competitive salary + performance incentives.
- Career advancement opportunities in a growing restaurant group.
- Employee discounts and dining perks.
- A vibrant team culture centered on excellence and mutual respect.

**Job Types**: Full-time, Permanent

Pay: $3,200.00 - $3,500.00 per month

**Benefits**:

- Additional leave
- Employee assistance programme
- Employee discount
- Flexible schedule
- Food provided
- Parental leave
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Shift system
- Weekend availability

Supplemental Pay:

- Retention bonus

Work Location: In person

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