Maintenance System Engineer

**ST Engineering**is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, we employ about 25,000 people across our network of subsidiaries and associated companies in Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. We rank among the largest companies listed on the Singapore Exchange and are a component stock of the FTSE Straits Times Index, Dow Jones Sustainability Asia Pacific Index, iEdge SG ESG Transparency Index and iEdge SG ESG Leaders Index.

**_Introduction to URS Business Area _**

We prepare cities for a smarter future, creating connected, resilient and sustainable cities. We have helped to make cities around the world a better place to live in, delivering urban efficiencies while keeping them safe and secure.

Our technologies address the connectivity, mobility, security, infrastructure and environmental needs of cities and provide IoT solutions for lighting, water and waste management.

Backed by a track record of 700 smart city projects in over 130 cities worldwide, we are well-equipped to help global cities address challenges from road congestion to physical and cybersecurity threats, as well as energy inefficiency and utility wastage.

**_Job Description Summary _**

**_Key Job Accountabilities _**
- End device (e.g. Readers) installation methodologies and Maintenance Process
- Participate in maintenance and implementation of project works
- Troubleshooting and replacement of faulty electronics parts
- Manage maintenance sites and carry out PM (Central Equipment) maintenance tasks according to schedule
- Attend to CM services when requested by clients, within response time and system turnaround time
- Ensure system are functional ready and operation are smooth.
- Assist client in daily operation when system is unavailable
- Attend to client query and request
- Provide with quotation for ad-hoc service request/ VO work not within maintenance contract
- To carry out A&A work/ VO work for sites during maintenance cycle
- Able to read construction drawings include Architectural layout, Combined services drawings, Penetration requirement drawings, Electrical and Security line drawings
- Plan and design cable routing and equipment shop drawings as well as updating Installation Drawings for as-built production
- Able to co-ordinate site and installation issues with Consultant, User & Contractors
- Conduct Testing and Commissioning with Consultant, User and other Contractors
- Perform software vulnerability patches/updates system and cyber security remedies, when necessary, with guidance from Senior Engineer
- Regular update to client for maintenance status
- Support Contract administration works (reports, ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist etc.)
- Manage sub-contractor work schedule and quality of work
- Understanding maintenance and project cycle

**_Required Qualifications & Experience _**
- Minimum ITE/Diploma in Electrical Engineering/ Mechanical Engineering/ Infocom, Computer Science
- Preferably with more than 2 years’ experience in relevant system implementation
- Technical Writing skills: Able to troubleshoot fault, analyse and resolve fault
- Good knowledge in network and system maintenance and troubleshooting
- Possess self-initiative and strong communication skill esp. customer intimacy skill
- Basic Knowledge in Project Management Software such as Microsoft Project
- Familiarize with Industrial Code Of Practice (CP Standard & WSH (Work At Height & Safety)
- Familiarize with Site Installation Approach Methodology & Cost Budgeting knowledge
- A Class 3 license and vehicle are preferred but not compulsory

**_Reporting Relationship _**

The incumbent reports to Senior Manager, Smart Sustainable Utilities

**_Work Location _**
- ST Engineering Satellite Systems, 6 Ang Mo Kio Electronics Park Road Singapore 567711