Technician
1 week ago
Job ID: 17268
- Location: Land - 302 Sin Ming Road, SG
- Description:
- Perform IU / OBU commissioning, diagnostic, repair, replacement and installation
**Duties**
- **Troubleshooting / Replacement Services**
- Verify the OBUM system for previous installation records.
- Diagnose and troubleshoot issues for eligible motorists.
- Clearly explain identified issues and proposed resolutions to motorists.
- Perform installation and removal of IU/OBU devices as per LTA’s guidelines.
- Commission and decommission devices as per LTA’s guidelines.
- **Installation Services**
- Check LTA microsite to confirm motorist eligibility.
- Handle migration and new vehicle installations.
- Perform installation and removal of IU/OBU devices.
- **Administrative Duties**
- Ensure a clean, organized and safe work environment.
**Conduct**
- Always uphold professionalism and good conduct.
- Deliver excellent customer service throughout the process.
- Interact professionally and politely with all vehicle owners.
- Punctuality.
- Company issued uniform must be worn at all time while on duty. Uniform must be clean, in good condition and worn neatly.
- Respect managers/supervisors and fellow colleagues
- Obey all company’s rules and regulations
- PPE to be worn where required
**Administration**
- Working hours 8am to 5pm Monday to Saturday **(Rotating Saturday)**
- If a motorist walks in at 5:00pm, perform a basic diagnosis to determine if the issue can be resolved immediately. If not, advise the motorist to return the next day.
- Lunch: 30 min. Time to be scheduled by Supervisor
- Tea break: morning and afternoon 15min each. Time to be scheduled by Supervisor
- Lunch and Tea to be taken in staff pantry
- Use staff changing room and locker
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