Manager, Silver Guardian Volunteer Mgt

2 weeks ago


Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

**Responsibilities**
- Lead, mentor and supervise team, providing direction and support to achieve positive outcomes.
- Oversee and provide strategic guidance in the implementation and maintenance of a robust volunteer management IT system to improve efficiency in volunteer management and volunteer scheduling.
- Work closely with IT vendor to develop strategy to facilitate and support partners and volunteers in onboarding and troubleshooting the volunteer management IT system within given timeframes, including conducting onsite/virtual briefings and training sessions when needed.
- Research to identify best practices, trends, and innovative approaches in volunteer management. Implement strategies based on findings to improve volunteer engagement and program effectiveness.
- Collect and analyse feedback from partners and volunteers regarding their experience with our volunteer programmes and using insights to recommend improvements.
- Oversees data management, ensuring accuracy and integrity of data for reporting and analysis purposes. Measure programme success and identify areas for improvement and prepare reports for reporting and presentations to relevant stakeholders.
- Build and maintain relationships with stakeholders such as volunteers, partners.
- Collaborate effectively with other teams within AIC to ensure alignment n AIC to ensure alignment and achieve organisational goals.

**Requirements**:

- Degree in relevant field is preferred, including but not limited to Social Sciences. HR, IT
- Minimum 8 years of experience, with 3 years in managerial capacity
- Experience in volunteer management and volunteer management systems
- Strong leadership and team management skills.
- Strong ability to lead, mentor, and motivate a team.
- Communicate effectively to promote volunteer programmes and initiatives.
- Strong problem-solving abilities, critical thinking, and analytical skills, to derive actionable insights.
- Proficiency in conducting research and using findings to improve volunteer programmes.
- Proficiency in data analytics and project management
- Excellent written, verbal communication and interpersonal skills.
- Meticulous and resilient
- Ability to thrive under pressure in a fast-paced and changing environment.



  • Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    Responsibilities - Develop and implement effective recruitment strategies to attract volunteers, with particular focus on senior volunteers. - Support and coordinate training courses and placement of volunteers at partner sites. - Develop volunteer recognition strategies, plan and support volunteer appreciation and recognition activities. - Identify, engage...


  • Downtown Core, Singapore Agency for Integrated Care Full time $90,000 - $120,000 per year

    Company description: The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people...


  • Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    **Responsibilities** - Volunteer Recruitment - Develop and propose new partnerships with Institutes of Higher Learning and Corporate partners and other sources for volunteer recruitment to support Satellite Offices’ efforts and maintain a healthy pool of volunteers. - Track and monitor centralized volunteer recruitment efforts, analyze volunteer leads, and...


  • Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    **Responsibilities**: - Develop, implement and review volunteer management policies, standard operating procedures, controls and escalation processes for challenges, to ensure smooth workflows are maintained and to promote a positive volunteer experience. - Lead team to manage operations efficiently to maintain consistency, accountability and sustainability...


  • Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    Develop and review strategic plans, proposals and policies to enhance and future-proof the Silver Generation Division (SGD)’s capabilities to support our seniors in the community - Engaging stakeholders and partners from Ministries, Agencies, Corporate, Social Service Agencies and Grassroots to explore opportunities for collaboration and co-develop...

  • Centre Manager

    2 weeks ago


    Downtown Core, Singapore Thye Hua Kwan Moral Charities Full time

    COMPANY DESCRIPTION Since October 2011, **Thye Hua Kwan Moral Charities (**THK**MC)** was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large. **THK**MC provides assistance to the various groups in our community through more than 60 programmes and services for the **elderly and the sick**,...


  • Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

    Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office - Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations -...


  • Downtown Core, Singapore Singapore Business Federation Full time

    The Programme Office, Social Sustainability Division (SSD) plays a pivotal role in building and sustaining strong relationships with corporate partners to drive impactful volunteering opportunities. As a Manager, SSD, you will support the team in promoting the programme and its benefits, recruiting companies to adopt volunteering as a business practice, and...


  • Downtown Core, Singapore Thye Hua Kwan Moral Charities Full time

    COMPANY DESCRIPTION **THK**MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK**MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone...


  • Downtown Core, Singapore Thye Hua Kwan Moral Charities Full time $60,000 - $120,000 per year

    COMPANY DESCRIPTION THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who...