Assistant Lead Engineer

19 hours ago


Serangoon, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:
Set system administration processes
- Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
- Align system administration with overall strategic IT service direction and business needs
- Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives
- Anticipate internal and/or external business challenges and/or regulatory issues
- Develop policies, procedures, and controls to ensure system security

Develop New Systems
- Partner with stakeholders to recommend innovative and automated approaches for system administration
- Define systems requirements for new technology implementations
- Prepare for system expansion by studying plans and requirements
- Oversee the design, maintenance and implementation of the systems
- Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance
- Recommend process, product or service improvements, resource optimisation and cost savings
- Oversee hardware and software upgrades
- Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

Manage Teams
- Oversee team management including budgets, forecasting, work allocations and staffing
- Develop staff through ongoing coaching, mentoring and career discussions
- Define common goals, direction and accountability among staff
- Drive effective performance management practices within department in accordance with company policies and procedures

**Requirements**:

- At least 5-6 years’ of experience in the Systems Management and Support Services
- Strong knowledge and experience in supporting Microsoft Windows, Virtualisation (VMWare, ESXi), SEPM, Storage (EMC or Hitachi), Patch Management, Penetration Testing, Vulnerability Scanning, Backup and Restore Management.
- Strong experience in managing vendors
- ITIL Foundation certified (strong in Incident Management and Problem Management)



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