Housekeeping Attendant

2 weeks ago

Singapore LINK HOTELS INTERNATIONAL PTE. LTD. Full time

The Housekeeping Attendant plays a crucial role in maintaining cleanliness, hygiene, and overall tidiness in guest rooms and public areas of the hotel.

**Key Responsibilities**:
Room Maintenance:

- Clean and tidy guest rooms, including making beds, changing linens, and replenishing amenities
- Ensure all surfaces, furniture, and fixtures are dusted and sanitized

Public Areas:

- Clean and maintain the cleanliness of public areas, such as lobbies, corridors, and restrooms
- Vacuum, sweep, and mop floors as needed

Stock Replenishment:

- Ensure that all necessary supplies, such as towels, toiletries, and linens, are well-stocked in guest rooms
- Report any shortages or defects in supplies to the Housekeeping Supervisor

Laundry Coverage:

- Cover laundry duty, including the meticulous collection and delivery of guest laundry
- Conduct a thorough count of soiled linen and ensure the efficient distribution of freshly cleaned linen to uphold the highest standards of guest satisfaction

Guest Interaction:

- Interact with guests in a courteous and professional manner when encountered
- Respond promptly to guest requests for additional items or services

Equipment Maintenance:

- Properly use and maintain housekeeping equipment, including vacuum cleaners and cleaning tools
- Report any malfunctioning equipment to the maintenance department

Defect Identification:

- Identify and report any defects, damages, or maintenance issues in guest rooms or public areas
- Report any lost and found items to the Housekeeping Supervisor

Security and Confidentiality:

- Adhere to security and confidentiality policies when entering guest rooms or handling personal belongings
- Respect guest privacy and confidentiality

Safety Compliance:

- Follow safety procedures and guidelines to ensure a safe working environment
- Report any safety hazards or concerns to the Housekeeping Supervisor

Shift Reporting:

- Provide shift reports to the Housekeeping Supervisor, highlighting completed tasks and any outstanding issues

Team Collaboration:

- Collaborate with other housekeeping staff and departments to ensure a coordinated and efficient workflow

Qualifications and Requirements:

- No experience required but previous experience in housekeeping or a similar role is advantageous
- Physical fitness and stamina to perform manual tasks and stand for extended periods
- Attention to detail and a strong work ethic
- Ability to work independently and as part of a team
- Excellent time management and organizational skills
- Understanding of safety and hygiene standards
- Good communication skills
- Flexibility to work in shifts, including weekends and holidays
- Able to start work immediately or short notice will be an advantage

We welcome walk-in from Monday - Friday, 0900hrs - 1800hrs

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