Assistant Hospitality Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Assistant Hospitality Manager
Work Dynamics - Integrated Facilities Management

**What this job involves**:
Assist Hospitality Manager with catering events and to manage the day-to day F&B operations in a professional manner while meeting client needs.

Need to be culturally sensitive, and perform work ethically and with integrity.

Engage caterers and constant update on the menus.

Ensure payments to all vendors are being paid promptly.

Follow policies and procedures in order to complete tasks efficiently.

Responds to requests for information, service, and assistance in a timely manner.

Strives for continuous improvement and acts on customer feedback to improve service levels

Enjoys constant interaction and thrives in a diverse and dynamic workplace.

Actively support an environment that supports teamwork, co-operation & performance excellence

Have excellent communication and interpersonal skills.

To guide and supervise the staff under his/her charge.

To conduct performance appraisal for the staff under his/her charge.

To ensure leave monitoring system is in place and to provide adequate staff coverage.

To participate/organize/conduct Department briefings and team meetings.

Ensure Operations procedures are followed to ensure service standards are maintained

Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Management.

Pro-actively manage Client expectations ensuring that the service levels are maintained.

Provide input as required into the Monthly Report to Client

Active involvement in the monitoring and achieving the required Key Performance Indicators

Good Knowledge of the Client protocol

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.