Manager/senior Manager, Product Delivery

**The opportunity**

Manulife Product Delivery Management is seeking a self-motivated and organized Senior Manager/Manager to support the senior team members on the delivery and implementation of insurance products.

**Responsibilities**:
The Product Delivery Manager (PDM) will support the senior team members in:

- Managing the delivery of medium to large complexity Insurance product launches from conceptualisation to implementation.
- Providing cost and effort estimations for business case submission.
- Collaborating with the product development team in the evaluation of product features.
- Working closely with IT product implementation squads in proposing solutions for implementation.
- Incorporating agile practices into all stages of product development.
- Identifying and engaging relevant stakeholders to be involved in each stage of product launch and facilitate their involvement such that they accomplish their deliverables on time or provide the necessary sign offs for all documents/processes.
- Resolving impediments and take initiative to escalate issues when necessary.
- Providing effective and regular status updates to key internal and DBS stakeholders.
- Follow-through the tracking of post launch (Day 1.5 & 2) implementations.
- Managing the implementation of change requests that arose after product launches.
- Tracking and implementing resolutions to post-production errors.

**How will you create impact?**

The role reports into the Team Lead for Product Delivery Management

**What motivates you?**
- You are obsessed about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**What we are looking for**
- At least 5 years of relevant experience in Project Management
- Degree holder
- Excellent project management, analytical, problem solving and communication skills
- Strong team player
- Strong presentation and written communication skills
- Prior experience in an insurance industry/knowledge of basic life insurance product
- Experience in using a range of agile project management methods preferred
- Preferably with recognized qualification in Project Management
- Preferably with experience in delivering digital products and projects

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Working Arrangement**

Hybrid