Analyst, Business Management Support Analyst, Nostro Reconciliation Unit, Operations Coo, Group Operations

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.?
Ops COO - Nostro Recon Unit is the nostro reconciliation hub for DBS group. The unit has two main functions: - Nostro accounts reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS.

**Responsibilities**:
The Analyst role is to support the Business Management Support (BMS) team in day-to-day management of data and feeds in our reconciliation system, as well as exception handling.
Daily Operations Duties
- Manage and maintain reconciliation system, including but not limited to static data updates, statement data upload and upstream data feeds monitoring.
- Ensure timely receipt and validation of message feeds, addressing exceptions and resolving issues promptly.
- Oversee the timely generation of scheduled MIS reports.
- Analyse, develop, test, and implement automated reconciliation rules to drive reconciliation productivity.
- Proactively identify, escalate, and resolve exceptions, errors, and abnormal issues during daily processing.
- Provide prompt response to inquiries from internal and external stakeholders especially on account on boarding and MIS related matters.
- Develop a strong understanding of recon data workflows and office systems, proposing improvements to reduce operational risks and enhance productivity.
- Prepare and deliver weekly/monthly nostro breaks escalation reports to senior management.
- Conduct monthly validation on account interests, service charges, and general ledger (GL) attestation activities.

Project Management Duties
- Participate in projects involving upstream system changes/new business initiatives, analyse reconciliation requirements, support various testing cycles and testing outcome analysis.
- Collaborate with project teams to address issues identified during testing and liaise with stakeholders when necessary.

Key Accountabilities
- Process re-engineering achieving standardization and improvement in controls.
- Enhancement of auto matching rules to achieve productivity.
- Ability to work well with stakeholders across different business and countries.
- Oversee daily production activities and assigned project work independently.

**Requirements**:

- Minimum 2 years of working experience in Banking Operations or Technology.
- Experience in managing SmartStream TLM system or other reconciliation systems will be highly beneficial.
- Ability to collect and analyse information and make recommendations
- Must be of sufficient maturity and experience to be able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions
- Good command of software skills, MS Office etc. Knowledge of SQL, Python will be beneficial

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.