Sales Surveillance Officer
1 week ago
**Responsibilities**: - Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and Bank’s internal policies and procedures. - Review of Sales Surveillance Reports to ensure corporate standards and regulatory requirements are met. - Review of reports to detect irregular activity or unusual transaction patterns/trends. - Ability to evaluate and identify risks of sales calls, highlight deficiencies and provide constructive feedback for improvement - Assist in investigation of sales complaints. - Preparation of reports and presentations. **Qualifications**: - Past experience in sales surveillance, risk and controls, audit in a financial institution, or investment product sales or sales support will be useful. - 3 to 5 years work experience. Past experience in sales surveillance, risk and controls, audit in a financial institution, or investment product sales or sales support will be useful. - Knowledgeable about financial products, financial advisory, legal and regulatory environment an advantage. - Good written and verbal communication skills and tactful. - Ability to review/transcribe phone conversations conducted in Japanese required. - Ability to review/transcribe phone conversations conducted in Chinese/Cantonese/Bahasa will be an advantage. - Able to multi-task, detail oriented, team player, patient, mature, sensible, self-assured. **Education**: - Degree in Finance, Business or Commerce preferred. - **Job Family Group**: Compliance and Control - **Job Family**: Business Control - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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22461191 Sales Surveillance Officer
2 weeks ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $4,000 - $65,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 106870**Job Views** - 1Roles & Responsibilities **Responsibilities**: - Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and...
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Sales Surveillance Officer
5 days ago
Singapore Citi Full time**Your responsibilities include**: Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and Bank’s internal policies and procedures. Review of Sales Surveillance Reports to ensure corporate standards and regulatory requirements are met. Review of reports to detect irregular activity or unusual...
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Singapore KS CONSULTING PTE. LTD. Full timeAre you ready to take your career to the next level in the dynamic world of finance? Our client, a bank is seeking a Markets Compliance Officer to join their team, located on the bustling trading floor, where you'll play a crucial role. **Responsibilities Include: - Surveillance Expertise: Manage branch's trade and communications surveillance program,...
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Sales & Conduct Surveillance Officer
2 weeks ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time**Balanced Scorecard (BSC) Framework** - Administer the MAS Balanced Scorecard (BSC) framework. - Conducting checks required under the BSC framework, including documentation review of sales documents, client surveys and BSC validation of misconduct and mystery shopping cases. - Meet the requirements of the regulatory Balanced Scorecard (BSC) Framework...
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Sales & Conduct Surveillance Officer
2 weeks ago
Singapore Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
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Surveillance Analyst
2 days ago
Singapore Barclays Full time**Surveillance Analyst**: **Singapore**: ***: As a Barclays Surveillance Analyst you will join our Global Surveillance function which provides the capabilities to execute Global Markets Surveillance and Transaction Monitoring (TM) Programmes. Reporting into the Head of Market Surveillance (APAC) and will focus on the Surveillance program for APAC in...
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Lead, Sales
5 days ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time**Job Profile Summary**: You are also required to perform investigation of any complaints, allegations of any sales conduct related complaints or serious misconduct allegations. You will manage and oversee team members in assisting the Head of Sales Surveillance to deliver the following key deliverables: Balanced Scorecard (BSC) Framework - Support the Head...
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Singapore Hays Full time**Your new company** My client, one of the market leaders in the banking sector, is currently looking for a VP/Director, Front Office Conduct Surveillance (FOCS) to work in their flagship Singapore office. **Your new role** Reporting to Head of Front Office Conduct Surveillance (APAC), you will be responsible on: - Daily monitoring of Front Office activity...
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Surveillance Coordinator
2 weeks ago
Singapore National Healthcare Group Full time $60,000 - $90,000 per yearFamily Group: Allied HealthJOB DESIGNATIONSurveillance CoordinatorJOB SUMMARYThe coordinator will be part of the Healthcare-associated infections (HAI) Surveillance team at the National Centre for Infectious Diseases (NCID). The coordinator will work with the team to conduct thorough and systematic surveillance of infectious disease prevention and control...
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Head, Surveillance Analytics
5 days ago
Singapore Standard Chartered Full timeJob ID: 33600 Location: Singapore, SG Area of interest: Governance, Risk Management & Compliance Job type: Regular Employee Work style: Office Working Opening date: 8 Jul 2025 **JOB SUMMARY** - The Head of Surveillance Analytics is expected to manage a team across different geographies and is accountable for all the analytics and platform related...