Business Operations Intern

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a
**Business Operations Intern** to join our
**Regional BizOps **team, to help grow our team across Asia.

**What You’ll Be Doing**:

- The mission of this role is to solve strategic and operational problems that arise in our scaling phase and assist in driving new projects through conducting rapid data analysis and supporting new initiative launches. You will be a key part of optimizing our largest business units and improving their productivity and efficiency.
- **Business Operations Improvements** - Support Business Operations improvement initiatives to improve efficiency and productivity. Examples of improvement initiatives include Demand Qualification, Customer Success, Automated Job Allocation. You will also be conducting internal stakeholders’ discovery calls to understand their requirements and challenges, support the formulation of BizOps strategies, and support the rollout and adoption of Business Systems. Examples of Business Systems include HubSpot, LinkedIn, Google Data Studio etc.
- ** Business Analysis** - Analyze past data and develop models for key indicators and metrics. Examples of key indicators include Client Lifetime Value, Customer Acquisition Cost, Efficiency-related metrics, Revenue Retention, Customer Concentration, and Business Input Metrics. You will also be testing Business Hypotheses, and conducting gap analyses in order to validate these hypotheses and provide business insights
- ** Business Metrics Instrumentation, reporting, and monitoring. **Example of Business Metrics Instrumentation, reporting, and monitoring - Latency, Time to fill, Funnel Conversion Rates.
- ** Other High-Priority Projects**

**Who We Are Looking For**:

- Comfortable working with data and making data-driven decision
- Comfortable to work independently to execute initiatives
- Strong work ethic with get-it-done growth mindset
- Proactive with proposing solutions and flagging issues
- Collaborative: Able to work with different BUs and team members across geographies / cultures
- Excited about building and optimizing business units
- Zero-defect mindset - Ensure no formula / excel / PPT formatting errors

**Let’s Realise Human Potential.**

We have impacted many lives since we were founded in 2013, but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

**What is Glints?**

Glints is an online talent recruitment and career discovery platform with the enduring purpose of contributing to a world where people and organisations can realize their human potential.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times, and we are proud to be recognised by LinkedIn as one of the Top 10 Startups in Singapore in 2020.

**Who We Are**

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code:
**#RIIBCOH**. It defines our values, guides our decisions and actions, and is what makes us special.

**Relentlessly Resourceful**:Whatever it takes, just make it happen (ethically)

**Integrity**: Have courage, be guided by the truth, don’t be afraid

**Impact**:Missionaries, not mercenaries

**Beginners’ Mindset**:Stay humble, don’t be attached to ego

**Customer Obsessed**:Customers First

**Ownership**:Care intensely about the mission and take responsibility

**High Standards**:Dream big and deliver epic outcomes fast

**Where We Work**

Glints operates in multiple locations across Greater Southeast Asia, including Singapore, Indonesia, Vietnam, Taiwan and Malaysia.

**Learn more about Glints and our culture **at
**bit.ly/glintsculture**,

**Or check out our Careers Page at**
**