Front of House, Captain
2 weeks ago
**Guest Experience Captain**:
- **Create First Impressions That Last**:Welcome guests with warmth and professionalism.
- **Direct the Flow**:Oversee seating, service pacing, and team coordination to keep operations running seamlessly.
- **Inspire the Team**:Lead by example, energize the crew, and provide real-time coaching that builds skill and pride.
- **Solve in the Moment**:Handle guest feedback or last-minute changes calmly and proactively.
- **Bridge Communication**:Work closely with Assistant Managers and kitchen leads to keep every shift smooth and connected.
- You’ve got **3-5 years in F&B**, including at least **1 year leading a team**.
- You thrive in **fast-paced environments**and stay cool under pressure.
- You’re a **natural communicator,**people trust you, and your energy sets the tone.
- You notice the small details that make big differences.
- You’re **flexible**with shifts, including weekends and public holidays, because hospitality never hits pause.
EA Personnel R22110043 Tan Eng Kang
EA License 21C0430 A Dreamworks Company Pte Ltd
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