Supervisor

7 hours ago

Singapore EMBER ENGINEERING AND CONSTRUCTION PTE. LTD. Full time

**The supervisor has to assist with the execution of daily operations through staff training, supervision and team building. Supervisor has to be well educated on the policies and expectations of the company and will be usually promoted from within or has prior relevant experience.**
**Supervisors are required to have a high school education or GED. Many have advanced degrees in management or a related field. Recent experience in the industry they are working is essential, as they oversee managing employees and their daily interactions with customers and do so to company standards.**

**Responsibilities for Supervisor**:

- Create a weekly or bi-weekly schedule for employees, bearing in mind holidays and times of high volume for the business
- Monitor and supervise the timely arrival of scheduled employees, with aware of unforeseen challenges such as scheduling
- Oversee the handling of money and establish accountability by ensuring each register is properly funded with the correct amount of cash and close out each register to ensure all funds are accounted for
- Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
- Ensure company goals and objectives are being met by each employee and provide feedback
- Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
- Oversee and administer tests to ensure employees have a firm understanding of company policy

**Qualifications for Supervisor**:

- Experience overseeing yearly training plans for departments within the company
- Ability to communicate effectively with senior management and other departments
- Experience analyzing company needs, employee development and goal setting
- Strong understanding of business goals and standards for customer service
- Instructional experience in a group business setting preferred
- Ability to effectively organize and manage multiple company initiatives simultaneously

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