Service Coordinator

1 week ago


Singapore SEVEN SEAS MARINE NAVCOM PTE. LTD. Full time

**Job description**:

- Assist Manager draft quotation to customer’ enquiries
- Manage all customers' enquiries professionally and timely. (e.g. sending service report and other documents follow up)
- Assist Manager schedule Service Engineer to fulfill all jobs
- Prepare job order and vessel schedules to Service Engineer
- Assist and give billing instruction to Account Department
- Liaise with customers and resolve feedback/complaints on discrepancies, billing or services rendered.
- Liaising with our head company in China or Taiwan for quotation matters, and coordinate internally with internal technical experts to resolve customer queries.
- Coordinate service work progress and handle all communication related to services requests with customers, subcontractors, agents and port security offices.

**Job requirement**:

- Mandarin & fluent English speaking /writing
- Prefer at least 1 year working experience in Service coordinator
- Working hours: Mon-Fri,0900-1800, night shift rotation, [ Day shift : 09:00-18:00, Night shift :13:00-24:00]


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