Product Manager

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team

**Responsibilities**:
**1. Product Strategy and Roadmap**:

- Develop and execute a comprehensive product strategy and roadmap for our Order and Subscription Management System.
- Identify market trends, customer needs, and industry best practices to shape the direction of the platform.

**2. Requirements Gathering and Analysis**:

- Collaborate with cross-functional teams to gather and analyze requirements.
- Translate business needs into detailed product specifications and user stories.

**3. Feature Development**:

- Define, prioritize, and manage the development of new features and functionalities for Order and Subscription Management System
- Work closely with engineering teams to ensure the timely and successful delivery of product enhancements.

**4. User Experience and Efficiency**:

- Collaborate with UX/UI designers to optimize the user interface and workflow of the Order and Subscription Management System.
- Continuously improve the system's usability and efficiency for order processing and fulfillment.

**5. Integration and Scalability**:

- Identify integration opportunities with other systems, such as inventory management, payment gateways, and customer relationship management.
- Ensure the platform is scalable and adaptable to support business growth.

**6. Performance Monitoring**:

- Implement tracking and analytics to monitor the performance of the platform.
- Identify areas for improvement and optimize the system's speed, reliability, and accuracy.

**7. Stakeholder Communication**:

- Collaborate with internal stakeholders, including executives and department heads, to communicate product updates, progress, and roadmaps.
- Gather feedback from customer-facing teams to incorporate user insights into product development.

**8. Project Management**:

- Lead end-to-end project management, including project planning, resource allocation, and timeline management.
- Ensure projects are delivered on time, within budget, and aligned with business objectives.

**Qualifications**:

- Bachelor's degree in a relevant field (e.g., business, marketing, computer science) is required. A master's degree is a plus.
- Proven experience as a product managers take new products and features from zero to one for B2B SaaS companies. Preferrably in order management system or related software.
- Strong understanding of order fulfillment processes, online subscription management, and multi-platform app store operations.
- Experience with Agile methodologies and tools for product development.
- Proficiency in creating detailed product specifications, user stories, and wireframes.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving abilities.
- Exceptional communication and collaboration skills.
- Knowledge of API integrations and system scalability.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.