Reconciliations and Investigations Associate

*Hybrid working arrangement _
- *Excellent benefits _
- *Wide variety of products**1. JOB OVERVIEW**

Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, Azqore provides integrated solutions and quality services to our clients.

Asia Operations provide operational capabilities to Azqore’s client banks, allowing them to focus on executing their strategy, reduce operational cost and improve operational risk. Commitment to quality and continuous process improvement, is at the heart of all Asia Operations activities.

It is thus one of the key to facilitate and drive Azqore to reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value and increasing their satisfaction.

Within Asia Operations, the Reconciliations & Investigations Team is responsible for the reconciliation of cash & stock account as well as the management of cash investigation cases relating to in and outgoing cash transfers.
- The incumbent will be part of this exciting function and is responsible for: _
- _The management of the Reconciliations & Investigation team as well as their processes. _
- Ensuring that the services delivered to the Azqore clients are most efficiently and productively performed
- Working closely with colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

**2. PROFESSIONAL REQUIREMENTS**

**PROFESSIONAL BACKGROUND**:
At least 3 years of relevant experience in Cash and/or Securities Operations

**BUSINESS KNOWLEDGE**:
Familiar with financial products including Securities, Cash/FX and its derivatives as well as the market infrastructures, regulations and operational risks related to the trade processing and settlement of these products. Knowledge of the relevant MT1XX, MT2XX and MT5XX message types.

**3. OBJECTIVES & RESPONSIBILITIES**

**Objectives**

Facilitate the business growth of Azqore, and its clients, through ensuring the processing of client’s banking transactions, with high quality output and excellence management of risk

**Responsibilities**

**Daily BAU**

Successful applicant will be responsible for Asia Reconciliation & Investigation function
- Reconciliation of internal/nostro accounts i.e, Security and Cash related transactions
- Investigate messages that have issues on the process and ensure all investigation are monitored, follow up and resolved
- Eye for details and meticulous in handling tasks assigned
- Team player with the ability to work with multiple departments in Swiss and Asia

**4. CORE COMPETENCIES**

The Asia Reconciliations & Investigations Associate should develop around the following capabilities.

Client Service Oriented & Strong Stakeholder Management Skills
- Leverage technical expertise to provide clients with quality processing and solutions
- Build and maintain a strong communication channel with clients and stakeholders

Risk Awareness Skills
- Demonstrate a knowledge of the key risk areas of the functions and its relevant controls
- Ensure that the controls are performed according to the procedure
- Demonstrate strong escalation skills and the ability to be part of the diagnostic process and implement solutions.

Technical Skills/ Product Knowledge
- Demonstrate an excellent knowledge of the system, S2i, as well as Azqore, including its vision, objectives and culture, and leverage this in interactions with the clients.

Change Mindset & Emphasis on Quality
- Ability to demonstrate a change mindset and challenge status quo
- Demonstrate and cultivate a process excellence mindset and awareness within the team

People Management
- Cultivate habits around the Azqore management charter
- Ability to engage, influence and lead the Asia Securities team to achieve Operations/company goals