Assistant Manager, Student Administration

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. Today, we are ranked #2 for AI and #6 for Computer Science by US News Best Global Universities; and #8 for Data Science and AI by QS World University Ranking.

A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow'. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

Job Responsibilities:
Course Administration, Timetabling and Registration- Oversee course registration and ensure that the process has been conducted in accordance with the University’s and school’s policies, guidelines and deadlines- Check and ensure that all students have successfully registered for their required course after the course registration exercise.- Manage the coordination of class timetable, modules allocation to students to ensure optimal learning.- Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes.- Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas.- Perform completeness checks on proposals submitted for new programmes and for request for change of curriculum by Faculty.- Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester.

Examination- Liaise with faculty members, undergraduate coordinators of other schools and Central Administration in the planning of examination schedules and ensuring no clashes.- Ensure all examination matters are administered in line with the university’s policies.- Manage pre-exam preparation and post-exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters).- Coordinate and facilitate the examination results appeal and review process and update student(s) timely on the decision.

Others- Work with academic studies unit in other school for second major student course registrations- Timely reporting of deviations to current policy requirements and guidelines and propose/initiate rectification actions.- Review and recommend opportunities for process alignment or enhancement for the school’s Undergraduate Department using university wide policies and guidelines as a reference.- Prepare, provide, submit and maintain various types of reports and statistical information as required.- Study the enrolment trends and patterns of withdrawal across the school and provide recommendation(s) to the Associate Dean (Undergraduate Education) for his/her strategic planning discussion with the School Board.

Job Requirements:
- Min. a Degree with 3 years of relevant experience, preferably in an educational institution.-
- Meticulous and organized, with the ability to multi-task- Proactive, analytical and resourceful- Ability to work in a team- Excellent interpersonal and communication (oral and written) skills- Good sense of initiative and responsibility and positive working attitude- Ability to manage stressful situations

Hiring Institution: NTU