Guest Experience Lead

6 days ago


Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

**Job Title: Guest Experience Lead (Front-of-House Supervisor)**:

- South Singapore | Hospitality & Entertainment Industry _

**Why Join Us?**:
Be part of a leading hospitality and entertainment brand where **guest satisfaction and team excellence go hand in hand**. If you take pride in service, thrive in dynamic environments, and enjoy developing others, this is your next move.

**What You’ll Gain**:

- **Basic Salary**: $2,700 - $3,500
- **Gross Salary**: Up to $4,000++ (includes OT, shift allowances & performance bonuses)
- **✨ Sign-On Bonus**: 1 month’s base salary (paid upon confirmation)
- **Night Shift Allowance**(for eligible shifts)
- **Career Growth**: Structured advancement within a growing company

**Work Schedule**:

- **5-day work week**:

- **Rotating shifts**: Morning / Afternoon / NightPrefer the night shift? Enjoy quieter hours with additional allowances

**Your Role at a Glance**:

- **Be the First Impression**: Greet, seat, and connect with guests to create a lasting welcome
- **Drive Service Excellence**: Ensure readiness of front-of-house operations and uphold service standards
- **Handle Guest Concerns Gracefully**: Respond to feedback and resolve any service issues confidently
- **Coordinate Guest Flow**: Manage reservations and optimize table turnover during peak times
- **Inspire Your Team**: Guide and support service crew, encouraging high morale and professionalism
- **Collaborate with Leaders**: Partner with Assistant Managers to elevate team and operational outcomes

***What We’re Looking For**:

- Diploma/Degree in Hospitality or F&B Management (preferred)
- 3-5 years of F&B experience with at least 1 year in a supervisory role
- Excellent communication and leadership skillsWillingness to work weekends and public holidays on rotating shifts

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd



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