Live Ops Specialist

5 days ago

Singapore PIXELATION LABS PTE. LTD. Full time

At LiquidX, we invest and acquire the greatest innovative companies, helping teams deliver their milestones on time, through proven operational experience and financing.

We specialize in creating long term value for the stakeholders of the companies we invest or acquire, by building unique gaming and community experiences, combining graphics and storylines with top notch innovative technologies, such as blockchain and artificial intelligence.

As we invest and acquire more companies, we’re always looking for innovative, hungry, driven and experienced leaders to join either LiquidX or our portfolio of companies.

As of today, our key focus is on gaming and anime intellectual properties today.

**Requirements**:
We are seeking a highly motivated and dynamic Community Operations Specialist to join our team. In this role, you will play a pivotal role in building and nurturing our gaming community while actively collecting and leveraging feedback to improve our products. You will also be responsible for live product operations (e.g. time limited events, campaigns) that will serve to drive key metrics for our current as well as new games in the pipeline.

**Key Responsibilities:
**1. Community Engagement and Management**:

- Act as the primary point of contact for our gaming community; key channels for communication would include Telegram, Discord, Twitter (X).
- Respond promptly to community inquiries, feedback, and concerns by engaging relevant internal stakeholders & follow through communication flow end-to-end.
- Organize and moderate community events, AMAs, and discussions.
- Implement strategies to grow and engage the community across various platforms.

**2. Live Product Operations**:

- Ideate and execute live events and/or product initiatives that serve to enhance key metrics of our games, including but not limited to activeness, retention, and monetization.

**3. Product Analysis**:

- Collect feedback from community members regarding our existing games as well as new games in the pipeline.
- Collaborate with the Product Team to prioritize features given community wants and needs.
- Regularly analyze and report on community sentiment and trends.
- Research on current as well as upcoming trends in the gaming community.

**Qualifications**:

- Bachelor's degree in Marketing, Communications, or a related field.
- At least 2-3 years of experience in community management within the gaming space.
- Strong analytical skills with the ability to interpret quantitative data and metrics.
- Excellent written and verbal communication skills.
- Familiarity with blockchain technology and Web3 gaming is a plus.
- A proactive, agile, and goal-driven mindset.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a collaborative team.

**Benefits**
- **We Listen. **Your voice, ideas, and suggestions matters to us, as we continuously evolve
- **Our People. **You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
- **On The Edge of Innovation. **Working on the latest technological, social and financial trends that is web3 and blockchain
- **Flat Organisation. **Our team is a community, we work together as a team from all levels in a true decentralised spirit

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