Bilingual

5 days ago

Singapore Rapsys Technologies Full time

Work Location: Singapore
- Client: American based one of the largest Telecommunication Company
- **Job Description**:

- Hands-on experience in Telecommunication environment/NOC engineer;
- In-dept knowledge in WAN transport systems, LAN switch technology, routing protocols
- (EIGRP, OSPF, BGP4).
- SDWAN is an added advantage
- CCNA & SDWAN certification
- WAN transport systems, LAN switch technology, routing protocols (EIGRP, OSPF, BGP4) &
- SDWAN
- Multi-protocol routing (NHRP, EIRGP,BGP4, OSPF)
- Switches, Wireless & Load balancer technologies
- Language requirement, Read, Write, Spoken-English & Japanese (N1)
- Minimum 1-3 yrs (Telecommunication environment/NOC engineer)
- Bachelor’s Degree in Engineering, Telecommunications,|| CCNA/CCNP/SDWAN
- 24*7 work environment
- Roles & Responsibilities:

- Tier 2 production agent;
- Monitor and act as a first point of contact for incidents, escalations and business impacting
- issues;
- Respond and perform first level triage of incidents within SLAs and work with teams towards
- resolution;
- Assist in performing root cause analysis & fixes;
- Escalate to other teams, management or service providers for unresolved incidents based on
- defined process and guidelines
- Share regular status of the incidents
- Perform and complete tasks assigned
- Be proactive and resolve incidents based on the situation
- Adhere to defined SLAs for communications, responses and scheduled activities
- Communicate with client for critical incidents (as and when required)**Benefits**:

- Attractive Fixed Salary
- Annual Performance Bonus
- Corporate Health Insurance from day first
- Long term opportunity-
**Job Category**:Bilingual (Japanese + English) Network Engineer**Job Type**:Full Time**Job Location**:Singapore

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