Senior Product Manager

2 days ago

Singapore eWave Commerce Full time

Specialists in industry disruption, eWave is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.

Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.

Our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey.

THE ROLE

As a Senior Product Manager, you will be responsible to bring in user centric production powerhouse to the team. In this role, you will work with business entities, UX analytics, UX/UI designers, and developers to deliver best in class digital user experience solution for Asian markets and shall follow Japan Standard Time working hours.

**Responsibilities**:
Own the digital user journey, drive the continuous improvement aligning with team objectives
Create and manage product roadmap based on the business and team objectives. Collaborate with stakeholders to clarify objectives, refine user stories, identify as well as prioritize short/mid/long term opportunities based on P.I.E score or other scoring framework along with business impact assessment
Drive UX related conversations. Fully utilize team resource (analytics, design, development) to create the best-in-class digital solution
Own the performance analysis of user journey, set clear KPIs and team up with analysts and developers to optimize tools, tracking and data visualization
Manage a speedy and efficient agile workflow and delivery system between business as well as external vendors
Inspire the team with fresh new ideas, create a try fast, fail fast, learn fast environment
THE CANDIDATE
Minimum of 7 years work experience in Digital Product Management (eCommerce experience preferred)
Experienced in web analytics visualization and reporting, KPI tracking, and how it relates to the user experience and improving the performance of our digital platforms (Optimization hypothesis and evaluation)
Experienced with Adobe Analytics, Adobe Target, GA, Google Pagespeed, Webeyez, Optimizely and other analytics, A/B testing tools
Clear conceptual understanding of E-Commerce functionality/KPIs, User Experience KPIs & Digital Marketing techniques (SEO, Paid, Referral, Affiliate, SNS, CRM, etc)
Be on top of the market insights & industry trends and act as a key contributor in ideation of the improvement and enhancement to our site that support our business goals
Fast learner, data driven and user centric mindset. Up-to-date with internet innovations including the latest web technology trends and user experience best practices
Strong interpersonal skills with the ability to communicate with senior and other levels of staff in all departments and companies both within the Group and externally
Team player with agile mindset, ability to deliver on time in a fast pace working environment
Fluent in Business English
THE BENEFITS
Rewarding Salary + Bonuses
Personal Growth Roadmap, ongoing Performance Review & Mentoring Program
Certification Programs
English Training Program
Medical Insurance
Unlimited Annual Leave
Birthday Leave
Remote Work Opportunities
Corporate Events

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