Manager / Senior Manager, Digital Engagement and

17 hours ago


Paya Lebar, Singapore SSG SkillsFuture Singapore Agency Full time

[What the role is]

[What you will be working on]
- Develop a thorough understanding of the SkillsFuture landscape including relevant programmes and initiatives
- Segment and analyse customer data sets to deduce meaningful profiling insights
- Personalise digital outreach efforts based on user profiles such as user behaviour, preferences, and demographics to improve customer experience and engagement
- Develop compelling campaigns and calls-to-action to drive open rates, click-through rates, and conversions
- Generate reports to monitor and analyse digital campaign performance
- Collaborate with cross-functional teams to ensure seamless coordination of marketing campaigns with other digital touchpoints
- Work with the system development teams to enhance existing systems by reviewing processes, requirements and conducting user acceptance tests

[What we are looking for]
- Possess tertiary qualifications
- Have 3-7 years of experience in user interface and design experience
- Possess a good understanding of different customer segments (e.g. characteristics, behaviours and needs) and design services around customer journey and experience
- Possess good experience in setting up and establishing systems, processes and resources (including outsourced partners) needed to deliver services effectively and efficiently
- Able to develop and implement engagement programmes to obtain buy-in from the public and internal stakeholders (i.e. government agencies) on policies
- Possess the ability to create and deliver a seamless service experience that meets the needs of user through the craft of tying together human, digital, and physical interactions, over time, across a journey (in conjunction with policy, process, digital enablers)
- Enjoys working with data and mining insights to address business needs
- Intermediate proficiency in Excel or equivalent
- Self-motivated and results-driven
- Able to work independently but also a team player in a fast-paced environment
- Works well under pressure and given timelines
- Some coding knowledge (HTML/ampscript) will be an advantage
- Passionate about jobs and skills issues and in helping individuals make informed upskilling and reskilling decisions



  • Paya Lebar, Singapore SSG SkillsFuture Singapore Agency Full time

    [What the role is] We are looking for an experienced and creative Digital Media Specialist to join our team. You will be responsible for carrying out social media activities and digital campaigns to increase the engagement and mindshare of SkillsFuture initiatives and lifelong learning mindset among our audience. **[What you will be working on]** **Social...


  • Paya Lebar, Singapore WSG Workforce Singapore Agency Full time

    [What the role is] Are you a passionate and data-driven digital marketer ready to make a real impact? We are looking for a dynamic Digital Marketing (Performance-led) Specialist to drive high-performance campaigns and deliver measurable results across a variety of digital channels. If you're excited about optimising strategies and achieving KPIs such as user...


  • Paya Lebar, Singapore WSG Workforce Singapore Agency Full time

    [What the role is] You will be part of a team to conceptualize and implement new initiatives to support the employment of senior workers aged 50 years old and above. You will be working with a range of stakeholders such as employers, senior worker communities and/or intermediaries. [What you will be working on] Your responsibilities include: - Programme...


  • Paya Lebar, Singapore CERTIS GROUP - GHR Full time $120,000 - $240,000 per year

    As a Senior Project Manager within the Strategic Transformation Office, you will play a pivotal role in driving enterprise-wide transformation and process excellence. You will partner closely with business leaders, technology teams, and external consultants to translate strategic goals into actionable initiatives. This role demands a strategic thinker with...


  • Paya Lebar, Singapore CERTIS GROUP - GHR Full time $120,000 - $180,000 per year

    As Senior Marketing Manager for Robotics, you will be part of the Group Communications & Marketing (GCM) team, supporting Certis' Robotics unit. You will shape and amplify the positioning of Certis' robotics and AI-enabled operations, ensuring cohesive storytelling across corporate, partner, and industry platforms.You will lead marketing initiatives from...

  • Senior Manager

    2 weeks ago


    Paya Lebar, Singapore WSG Workforce Singapore Agency Full time

    **[What the role is]** We are seeking a Senior or Principal Manager to manage and/or lead the design, implementation, and governance of the Career Guidance Division’s (CGD) systems and data assets to ensure reliability, scalability and security, while enabling innovation and operational excellence for continuous improvement. **[What you will be working...


  • Paya Lebar, Singapore SSG SkillsFuture Singapore Agency Full time

    **[What the role is]** The Industry Development Division 2 (IDD2) within the Training Partners Group at SkillsFuture Singapore (SSG) is committed to fostering a high-quality Continuing Education and Training (CET) ecosystem. This is achieved through strategic partnerships with CET providers and engaging enterprises in skills development. The Manager/Senior...


  • Paya Lebar, Singapore IAMinVISIBLE Full time

    IAMinVISIBLE is a purpose-driven training and media agency based in Singapore with a strategic focus on Asia. We harness the power of authentic storytelling to illuminate unseen voices, shift mindsets, and drive real social impact. We have produced the inaugural ‘Do You See Me?’ storytelling showcase for 2 consecutive years in 2022 and 2023, had...


  • Paya Lebar, Singapore WSG Workforce Singapore Agency Full time

    [What the role is] [What you will be working on] Strategic Manpower Planning - Identify and analyse key industry trends, manpower challenges and skills needs through basic data analytics - Engage strategic accounts and engage companies to diagnose gaps and identify opportunities - Recommend the design of appropriate strategic human capital solutions based...


  • Paya Lebar, Singapore SSG SkillsFuture Singapore Agency Full time

    [What the role is] The Manpower & Infrastructure Development Division (MIPD) within the Training Partners Group, plays a crucial role in steering the Training and Adult Education (TAE) sector towards new horizons of innovation and digital readiness. [What you will be working on] - Manage and oversee TAE partners in their innovation journeys, fostering the...