Ctrm Etrm Business Support Analyst

**Location**: Singapore **Salary**: Open **Industry**: Financial Services **Sub-industry**: Investment Banking **Function**: Technology **Job Description**: **Our Client**: The organization is founded in the US, privately owned, and engages in the trading of goods and commodities. The entity comes with global expertise in various areas such as proprietary trading, arbitrage, risk management, structured transactions, principal investing, transportation services, refinement, and consultancy. As of today, the organization caters to customers across the globe through their 15+ regional offices. A major goal is to empower the vision for a sustainable future. By taking the lead in discovering investment options, offering consultancy services, and devising sustainable and economically feasible plans for energy restoration and regeneration, the company plays a crucial role in aiding their research and advancing the productive functioning of their enterprises. **The Responsibilities**: You will be part of a global team of 50. This position in Singapore is an additional headcount the company has created to further support the operations in Asia, alongside the team in Americas and Europe. Your responsibility will include but not limited to: - As a techno-functional professional on CTRM, part of the Front Office team supporting users in the region - Examining user issues and determining their underlying causes - Resolving issues by collaborating with different team members: IT support, IT development, or business teams - Collaborating with users to determine their requirements, documenting specifications in an organized manner - Conducting meetings with users to prioritize tasks and updating the backlogs - Developing mockups and models using various tools (Excel, SQL, Power Query, Power BI/Tableau, VBA, Python, and others) - Collaborating with IT colleagues in the region and/or vendors to support modifications Monitoring and following up on tasks with other teams in IT and the business - Conducting tests on changes to CTRM configuration, experimenting with Excel/Power Query/BI tools to build prototypes of reports, and creating Excel tools to examine or demonstrate key features of a proposed design - Serving as a functional "Product Owner" for the IT delivery team during development, testing, and UAT. Overseeing training and UAT as well - Assisting with release planning and deployment **The Requirements**: - Experience working as a techno-functional professional / Business Analyst in Trading / Risk Management IT. Experience working with CTRM/ETRM or Risk Systems - Commodities experience. Extensive knowledge of the physical / financial commodity trade lifecycle, risk reporting, and valuation - Highly analytical and skilled in working with numbers, with excellent attention to detail - Able to work effectively under pressure in a Trading environment - Proficient in using Excel and skilled in developing intricate Excel models - Experience collaborating with internal IT teams - Structured, adaptable, and able to work well independently or as part of a global team - Confident and effective communicator with a professional and approachable demeanor - Initiative-taker with a practical problem-solving approach and focus on timely delivery What's In It? - Working with a global US company that are lean in size but impactful for society - To be part of the Singapore office where growth focus is present - A company that is investing in cutting-edge technologies and proposition to enhance lives for the better **JO Reference**: JO-231204-340533