Customer Service Ambassador

2 weeks ago


Central Singapore Sime Darby Full time

Company: Sime Darby Services Pte Ltd **Job Description**: - Allocate and assign customer’s vehicle rental reservations. - Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover) - Provide 1st level of customer handlings on feedback and complaints - Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices - Reconciliation of Check-In List and rental charges - Administer online bookings, cashcard, traffic offences, etc. - Assist and execute any ad-hoc projects and assignments by direct reports and line managers - Recovery of debtors list - Mailings of Tax Invoices - Assist with outbound rentals by customers and coordinates with HAP on the bookings. - Assist with car washing and petrol top up in emergency cases **Requirements**: - Minimum 1 year customer service experience (front-face) - Minimum "N' or "O" Level - Class 3 license required - Basic Computer Literacy


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