Associate, Application Support

1 week ago

Singapore DBS Bank Full time

Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.
- A team player across all sub-teams within Murex Support group
- Able to provide quality service to business users
- To develop monitoring tools/alerts to create proactive actions (eg: auto healing/recovery)
- To provide day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance ).
- To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours (less frequent but mostly during 6am-9am period) in case of escalations from our level 1 team. Also carry out weekend implementations for new product features when on duty week.
- To develop monitoring tools/alerts to create proactive actions
- Able to take ownership of issues and follow through to closure.
- To communicate effectively and work efficiently with a group of people supporting both functional/technical areas
- Training will be provided Requirements
- Good Technical & Troubleshooting skills
- Good understanding of infrastructure and middleware technologies (Understanding of Murex infra is good to have)
- Understanding of basic Java/Object oriented programming/Microservices/SQL/Openshift/CI/CD tools (Git hub/jenkins)/Shell scripting is desirable
- Ability to multi-task and possess good communication skills
- Knowledge of Murex modules (e-tradepad, simulation, Limits, Livebook, Mxml, Datamart etc) would be good to have

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