Implementation Consultant

2 weeks ago

Singapore Oracle Full time

Implementation Consultant (Hospitality)-2300012U

**Applicants are required to read, write, and speak the following languages***: English, Chinese-Mandarin

**Preferred Qualifications**

**Duties & Responsibilities**
- Responsible for Implementation of Oracle Hospitality Hotel Systems product suite to the customer
- Responsible for the configuration, training, tracking and management of the project assigned to
- Responsible in conjunction with the local product team for local quality assurance of new product and version releases prior to implementation in your region
- Ensure familiarity with new releases and adhere to the latest configuration, installation, training and support standards and procedures
- Able to lead selected strategic projects when required including implementing associated interfaces
- Work with the customers to ensure that contractual services are delivered as per expectation
- Submit project daily update and other required reports timely and accurately

**Other Requirements**
- Willing to work overtime and holidays as requested
- Willing to work with a wide variety of cultures
- Willing to be contactable on an on-call basis after-hours by mobile phone
- Adhere to company standards, policy and procedure
- Hold a valid passport
- Able to work from home remotely if needed

**Knowledge, Skills & Abilities**

Essential
- Minimum two years’ experience installing/configuring/supporting Property Management Systems software in the Asia Pacific region OR
- Minimum two years management experience working with a property management system OR
- Degree in a technical, hospitality or business field
- Previous training experience in the area of theoretical/conceptual training
- Knowledge of hotel operation and management procedures
- High level of competency with English language

Desirable
- Previous experience with alternative automated property management systems
- Previous experience working with an automated support management and tracking tool in a support center environment
- Previous experience in supporting or Implementing hospitality software products
- Experience in Microsoft suite of products in particular, Outlook, Excel, Word, Project and PowerPoint
- Familiarity with Windows Operating System, remote connection tools, SQL
- Basic working knowledge of Networks, PC’s and troubleshooting installation issues

Professional Skills
- Analytical problem solving skills
- Project management skills
- Presentation skills
- Superior communication skills, written and verbal

**Detailed Description and Job Requirements**

Entry-level implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.

0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

**Job**: Consulting

**Travel**: Yes, 75 % of the Time

**Location**: SG-Singapore

**Job Type**: Regular Employee Hire

**Organization**: Oracle

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