Customer Service Officer

4 days ago

Yishun Avenue, Singapore AGrader & I Pte Ltd Full time

To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team.

As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles that you should know about:
**### Your responsibilities as a Customer Service Officer: ###**
- Work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Learn face-to-face communication skills as part of good customer service
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction

**### Requirements: ###**
- Able to commit to at least 1 weekend
- Inter Centre travel may be required
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.

**### Good Things of the Job: Here’s What’s in It For You: ###**
- 5 days working week (Tuesday to Friday and Sunday)
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: $2,200.00 - $2,600.00 per month

**Benefits**:

- Additional leave
- Health insurance

Schedule:

- Day shift
- Late shift

Supplemental pay types:

- Performance bonus

Work Location: In person

  • Customer Service Officer

    5 days ago

    Yishun Avenue 2, Singapore AGrader & I Pte Ltd Full time

    **About the Role** We’re looking for a cheerful and dependable Customer Service Officer to join our tuition centre's front-desk team. As the first point of contact for our students and parents, you’ll play a key role in shaping their experience with us. This role is perfect for someone who thrives in a structured environment, enjoys engaging with...

  • Customer Service Officer

    2 weeks ago

    Yishun, Singapore Airple Construction Pte Ltd Full time

    Job Responsibilities **Shared Service Customer Care**: - Serve as the first point of contact for customers, addressing inquiries, resolving complaints, mitigating measures and providing information about our products and our shared services - Maintain a positive and helpful attitude while delivering excellent customer service. - Collaborate with internal...

  • Customer Service Officer

    2 days ago

    Nanyang Avenue, Singapore Kim Yew Integrated Full time

    **Responsibilities** - Attend to all incoming calls on fault matter and create job order - To act and respond to faults / incidents / complains as per established SOP - Escalate all fault matters to the shift Technical Officer for their action - Generating Fault Reports & job completeness report **Requirements**: - At least three (3) ‘O’ level passes...

  • Customer Service Officer

    2 weeks ago

    Yishun, Singapore SINOPPEL DEVICE PTE. LTD. Full time

    **What we offer** - Incentives will be given for meeting KPIs - Highly accessible place of work near MRT - Company medical insurance + dental + staff discount - Comprehensive on the job training will be provided - Working hour - **11AM to 8:30PM** **What you will do** - Welcome customers enquiring about mobile issues - Basic technical troubleshoot for the...

  • Customer Service Officer

    2 weeks ago

    Yishun, Singapore AGrader Learning Centre Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centres island-wide. (Students that are interested to gain experience in customer service excellence are welcome to join us!) **Key Responsibilities**: - Provide friendly and professional assistance to students, parents,...

  • Customer Service Officer

    1 week ago

    Yishun, Singapore AGrader Learning Centre Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Yishun **(North Point City Mall)**. **We welcome you to join us, and will offer you**: - A Happy,...

  • Customer Service Officer

    2 days ago

    Yishun, Singapore AGrader Learning Centre Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Yishun **(North Point City Mall)**. **We welcome you to join us, and will offer you**: - A Happy,...

  • Customer Service Officer

    2 days ago

    Yishun, Singapore AGrader Learning Centre Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Yishun **(North Point City Mall)**. **We welcome you to join us, and will offer you**: - A Happy,...

  • Customer Service Officer

    6 hours ago

    Yishun, Singapore AGrader Learning Centre Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Yishun **(North Point City Mall)**. **We welcome you to join us, and will offer you**: - A Happy,...

  • Customer Service Advisor

    5 days ago

    Yishun, Singapore Yeap Medical Supplies Full time

    Perform Sales and Operational duties - To Operate POS/NETs/Credit Card machines - Replenish and Upkeep of products - Undertake General Housekeeping - Any other work-related assignments assigned by Store In-Charge **Requirements**: - Min GCE ‘N’/’O’ Level - Bilingual in English and Mandarin to interact with Mandarin speaking customers - Retail...