Bicycle Specialised

**1.**Sales and Customer Support**:

- **Product Sales**: Recommending and selling bicycles, parts, and accessories tailored to customers' needs (e.g., road bikes, mountain bikes, kids' bikes).
- **Customer Service**: Assisting customers with queries, providing advice on bike selection, sizing, and maintenance.
- **Online Shop Management**: Managing the online store, updating product listings, handling online inquiries, and processing orders.
- **Inventory Management**: Keeping track of stock levels for bikes, parts, and accessories.

**2.**Repair and Maintenance Services**:

- **Bike Repairs**: Diagnosing and fixing mechanical issues like gear shifting problems, flat tires, or broken chains.
- **Routine Maintenance**: Performing tune-ups, brake adjustments, chain lubrication, wheel truing, and suspension servicing.
- **Assembly**: Assembling new bicycles and ensuring they’re road-ready before delivery.
- **Customization**: Adding or swapping components such as saddles, pedals, handlebars, or wheels based on customer preferences.

**3.**Bike Fitting and Customization**:

- **Bike Fitting**: Adjusting the bike’s frame, seat height, and handlebars to match a rider's size and riding style for optimal comfort and performance.
- **Upgrades and Builds**: Custom-building bikes from the frame up or upgrading parts like drivetrain systems, wheels, and brakes.

**4.**Promotions and Community Engagement**:

- **Events and Workshops**: Hosting bike maintenance clinics, group rides, or community cycling events to promote cycling culture.
- **Marketing**: Running promotions, creating content for social media, and driving sales campaigns to attract customers.
- **Partnerships**: Building relationships with local cycling clubs or fitness communities to grow the customer base.

**5.**Trade Services**:

- **Bicycle Trade-In**: Inspecting and evaluating used bicycles for trade-in, refurbishing them for resale, or disposing of them sustainably.
- **Secondhand Sales**: Selling refurbished bikes at a lower price point to cater to budget-conscious customers.

**6.**Training and Development**:

- **Staff Training**: Ensuring team members are well-versed in technical skills and customer interaction.
- **Industry Knowledge**: Staying updated on new cycling technologies, gear trends, and safety standards.