Senior Operation Supervisor

The Senior / Shift Supervisor will be tasked to lead a team of Biotechnologists to execute process operation steps to ensure the timely completion and delivery of batches. The Senior / Shift Supervisor is a first line leader serving the following 2 key functions:

- Management/supervisory function on the shopfloor, leading the team, provide guidance and take decision with respect to process issues.
- First line technical expert on the shopfloor, troubleshoot, investigate issues, and ensure the development of technical competency of biotechnologists.

**Responsibilities**

**Management**
- Ensure the morale, discipline and wellbeing of the team are well managed and taken care of.
- Ensure timely intervention and escalation of any potential conflicts and misunderstanding between team members.
- Monitor, plan, and coordinate resources to ensure effective utilization of operational staff.
- Conduct performance review and development discussion sessions to provide timely performance feedback to N-1 as well as supporting individuals in team to achieve career aspiration.

**Production**
- Ensure team performance in delivering production batches
- Ensure timely closure of process orders and batch records. Be the first line technical expert to lead investigation and troubleshooting of process issues and ensure timely escalation of issues.
- Conduct Tier 1 meeting and ensure in place in use of Tier 1 board, including elements of Tier 1 KPI adherence.
- CAPMAN, Continuous improvement, Issues reporting and escalation, etc.
- Act as a backup to run the process when there is manpower shortage.

**Quality**
- Timely escalation of Quality Risk so they can be assessed.
- Timely creation of unplanned events in SAP.
- Ensure the team's compliance to all relevant LSOP/Batch record requirements.
- Perform timely review of documentation including batch records and make necessary correction.
- Participate in cGMP self-inspections to ensure compliance with internal LSOPs and regulatory requirements.
- Responsible to ensure high house-keeping standards and discipline on the shopfloor.
- Support and facilitate self-inspections and co-ordinate for plant pre-audit preparation to ensure audit readiness.

**Training and Development**
- Ensure that all biotechnologists are trained in accordance with the training matrix.
- To provide support and guidance to new joiner, ensuring their smooth transition to the new environment.
- Develop oneself as process Subject Matter Expert (SME).
- Guide junior employees to ensure knowledge transfer for business continuity.
- Assist in conducting on-the-job training of the team.

**Safety**
- Ensure safe and secure operations in the facility.
- Identify and resolve potential safety issues or risks together with the team.
- Support and facilitate safety audits and follow up on the recommendations.
- Responsible as the primary work permit approver for respective area.

This is a contact role, but it is convertible to a permanent role depending on your performance.

**Requirements**:

- Minimum a Diploma/Degree in any Engineering and Science related discipline
- At least 10 years of experience in a pharmaceutical manufacturing plant as manufacturing technicians or graduates with min 4 years of relevant work experience
- Knowledge in SAP transaction
- Knowledge in cGMP and safety issue management
- Knowledge in biotechnology equipment
- Good trouble shooting skill
- People management skill
- Effective organization skill
- Effective communication skill
- Continuous Improvement mindset
- Strong in conflict management
- Comfortable to work in cleanroom environment

EA Reg. No : R2094147 EA License No : 19C9587

**Job Type**: Contract

**Salary**: $3,000.00 - $4,500.00 per year