Customer Relationship Management Executive
1 week ago
**Job Overview**:
**Key Responsibilities**:
**Customer Relationship Management**
- Maintain and update customer information in the CRM system.
- Track client interactions, follow-ups, and service requests.Build long-term relationships with clients through regular communication.
**Sales Support**
- Assist in lead management, proposal creation, and follow-up coordination.
- Schedule meetings, demos, and presentations for the sales team.Generate and share sales reports, dashboards, and forecasts.
**Administrative Support**
- Maintain records, reports, and documentation related to customer and sales activities.
- Prepare meeting notes, action trackers, and performance summaries.
- Assist with organizing internal and client-facing events or reviews.
**Skills & Qualifications**:
- Bachelor’s degree in Business, Commerce, IT, or a related field.
- 0-3 years of experience in CRM, customer support, or sales coordination.
- Familiarity with CRM tools (Salesforce, Zoho, HubSpot, etc.).
- Strong communication, organization, and multitasking skills.
- Proficient in MS Office
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