Agent - Ocean Export

2 hours ago

Singapore Expeditors Full time

Company Description "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 15,000 trained professionals - 250+ locations worldwide - Fortune 500 - Globally unified systems **Job Description**: To provide exceptional customer service to both internal & external customers and to achieve department's objectives for timely freight processing, and associated admin tasks within the set KPI. - Communicate with our customers in executing export bookings. - Prepare export documentations. - Command in internal export management systems - Understand and follow internal standards and process to execute bookings. - Prepare and document customer's requirements in SOP database. - Billings to clients accurately and timely. - Maintain good relationships with suppliers (Shipping lines, trucking companies and CFS Provider and others involved). - Declaring Permits after passing Custom Competency test. - Escalation of problems to Management when necessary - Take up additional tasks as required to meet the Department's needs - Meeting 52 hours Training hours / year. **Qualifications**: **Qualifications**: **Experience and Education Requirements** - Minimum tertiary educational level - 1 to 2 years related experience and/or training; or equivalent combination of education and experience. - Understanding of ocean documentation process or experiences in the industry is preferred but not mandatory. - Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. - Pro-active, strong organizational skills. - Good computer skills (Excel, Word) and problem-solving skills. - Fluent in English. Additional Information All your information will be kept confidential according to EEO guidelines.

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