Customer Service Admin Executive
21 hours ago
Company
United FMO Pte Ltd
- ufmo.asia
Designation
Customer Service Admin Executive
Date Listed
01 Jul 2025
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
- Full/PermFree/ProjIntern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Logistics
Location Name
Sunview Road, Singapore
Address
Sunview Rd, Singapore
Map
Allowance / Remuneration
$800 - 1,800 monthly
Company Profile
United FMO Pte Ltd is a dynamic logistics and transport solutions provider headquartered in Singapore, specializing in container haulage, DG (Dangerous Goods) warehousing, last-mile delivery, and cross-border transport between Singapore and Malaysia. With a strong foundation built on reliability, safety, and innovation, we support a wide range of industries including petrochemicals, pharmaceuticals, manufacturing, and construction. Backed by a dedicated fleet of trucks and vans,
United FMO offers time-sensitive, regulatory-compliant, and cost-effective logistics solutions. Our company is licensed and audited by relevant authorities such as SCDF and Singapore Customs, and we adhere strictly to ISO and GDP standards to ensure operational excellence and compliance.
From complex container movements to the safe delivery of oil samples and pharmaceutical products, United FMO is committed to being the preferred logistics partner for businesses that demand precision, transparency, and 24/7 operational readiness. Our custom-built digital tools provide real-time visibility, ePOD (electronic Proof of Delivery), and streamlined billing for seamless customer experience.
**Job Description**:
We are seeking a motivated and detail-oriented **Customer Service Admin Intern** to support our Freight Team in Full Container Load (FCL) and Less-than-Container Load (LCL) operations. This is an excellent opportunity to gain hands-on experience in freight logistics and develop a solid foundation in customer service and administrative functions.
**Requirements**:
- ITE/Polytechnic/Diploma students in Business, Logistics, Maritime Studies, or related fields
- Strong communication and coordination skills
- Detail-oriented with a positive attitude
- Willingness to learn and adapt in a fast-paced environment
- Proficient in MS Office (Excel, Word, Outlook)
- Knowledge of FCL and LCL processes is a bonus, but not required
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM Internship Duration: Minimum 3 months, with possibility of extension
Start Date: Immediate
Key Responsibilities:
- Assist with preparation of shipping documents (e.g., booking confirmations, BL, DO)
- Liaise with customers on shipment status, collection/delivery arrangements
- Coordinate with driver and warehouse personnel
- Maintain accurate and timely records of shipments in the system
- Provide general administrative support to the logistics team
- Help resolve basic customer inquiries and escalate issues when necessary
Application Instructions
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