Storage Engineer

Job Overview

The Storage Engineer will be responsible for managing, administering, and troubleshooting storage systems and enterprise backup solutions in a 24x7 operational environment. The focus of the role includes working extensively with storage technologies like HP Nimble, Dell Storage, NetApp, and Hitachi, ensuring high availability, performance, and data protection for critical business systems.

Key Responsibilities

1. Storage Management

Install, configure, and maintain Storage Area Networks (SAN) and enterprise backup solutions.

Perform health checks, monitoring, and troubleshooting for HP Nimble, Dell, NetApp, and Hitachi devices to ensure optimal availability and performance.

Integrate storage solutions (including HP Nimble, Dell, NetApp, and Hitachi storage arrays) into customer IT infrastructures, ensuring seamless interoperability.

Perform firmware updates and necessary system upgrades for storage devices, including Hitachi SAN environments.

Maintain detailed documentation for storage configurations, maintenance tasks, and troubleshooting procedures.

Manage disk partitioning and Logical Unit Number (LUN) assignments (create, modify, or delete LUNs).

Actively monitor and manage multiple storage subsystems (HP Nimble, Dell, NetApp, and Hitachi SAN environments) for optimal performance and reliability.

Conduct capacity planning and performance tuning for HP Nimble, Dell, NetApp, and Hitachi storage arrays.

Troubleshoot zones and switch-related issues for SAN environments, particularly involving Cisco/Brocade SAN switches.

Administer and manage security configurations within the storage subsystems.

2. Backup Solutions Management

Administer Symantec Backup environments and manage enterprise backup solutions.

Schedule and configure backup jobs, ensuring data protection and integrity across NetApp, Hitachi, and other systems.

Optimize backup server performance and provide troubleshooting support as needed.

Quickly resolve backup-related issues to minimize potential data loss.

Perform capacity planning for tape libraries and backup servers to support growing data needs.

3. Disaster Recovery (DR)

Plan and execute Disaster Recovery (DR) strategies for critical systems, ensuring quick and reliable recovery.

Verify successful recovery of production or DR servers after DR exercises.

4. Storage Solution Implementation

Collaborate with customers to integrate HP Nimble, Dell, NetApp, and Hitachi Storage solutions into their infrastructure.

Prepare test plans and perform functional checks to validate that storage systems meet customer requirements.

5. Additional Duties

Provide second
- and third-level support for advanced storage issues, particularly with HP Nimble, Dell, NetApp, and Hitachi solutions.

Assist with data center shutdown activities and recovery operations as needed.

**Requirements**:
Education

Recognized Diploma or Degree in Information Technology, Information Systems, Computer Science, Business IT, or related fields.

Experience

Minimum 5 years of experience in managing Enterprise Backup Solutions and Storage Area Networks (SAN).

Hands-on experience with:
HP Nimble Storage: Administration, troubleshooting, and configuration.

Dell Storage: Working with arrays, SAN systems, etc.

NetApp Storage: Implementation, management, and troubleshooting.

Hitachi Storage: Configuration, administration, and integration.

Additional experience with:
IBM V3700 and V7000

EMC Unity/VNX

NETAPP Storage: FAS, AFF series.

Hitachi VSP, HNAS, and HCP Systems

EMC Isilon/NAS Products

Cisco/Brocade SAN switches

NETBACKUP or Veeam

IBM Tape Libraries

Experience with storage replication, backup configurations, and conducting DR exercises.

Proficiency in power cycling storage devices and upgrading SAN switches.

Skills & Abilities

Strong troubleshooting and problem-solving skills to resolve SAN and storage issues efficiently.

Excellent verbal and written communication skills.

Ability to work independently with mínimal supervision.

Collaborative team player with strong customer service orientation.

Desirable

Prior experience working in the government sector or within a services business in a high-tech environment.

Familiarity with SAN protocols, including FC, iSCSI, and FCoE.

Extensive experience in managing and optimizing Hitachi and NetApp storage systems, including ONTAP and VSP management.