Business Tech Program Manager

Company Description
**H&M is on a journey to becoming the leading destination for style, creativity and culture. We want to enable, empower and engage teams while building on our passion for being the truly customer-centric company we are. On this journey we want to encourage our teams to learn and grow meaningfully, unleashing their full potential - fulfilling our Employee Value Proposition (EVP), we are a place of possibilities and where you can Be Yourself & More**

Job Description
**As a Program Manager you are responsible for managing complex cross cutting initiatives including, but not limited to, technical activities, new product development, implementations and coordination of different product teams, areas and domains and their activities during the initiative lifecycle. The job includes strategic analysis and technical expertise.**

**The Program Manager creates basis for decisions as well as hands on troubleshooting different problems in different product areas and business operation functions over the whole setup. An additional focus area within the job, is to discover options and refine product coordination processes by using existing and new tools to achieve the expected outcome of cross cutting initiatives.**

**The Program Manager has great leadership skills, believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Working with a focus on value creation, growth and serving customers with full ownership and accountability. Delivering exceptional customer and business results.**

**_ Key responsibilities:_**
- Lead, manage and execute large cross-cutting and technology projects (programs), involving a large number of Product Teams.
- Lead initiatives cross Domains, Product Areas and Product teams, as well as with business stakeholders to drive joint initiatives, requiring synchronized backlogs and activities.
- Responsible for planning and preparing the roll-out of programs in countries, coordinating both with regional stakeholders as well as program stakeholders, ensuring alignment on dependencies and timelines.
- Takes responsibility and accountability and drives planning and resolution, providing key stakeholders with timely statuses.
- Lead various product initiatives while delivering other cross-functional projects and ensure coordination across Product Areas (where necessary).
- Communicates with various stakeholders to ensure alignment of goals and tasks to ensure the overall success of the program.
- Develop a thorough understanding of business processes and technical issues.
- Enable continuous improvement during projects, ensuring learnings are documented and shared with other tech teams.
- Manage stakeholders effectively.
- Continuously improve the cooperation between the product teams with other stakeholders at H&M and in the Business Tech organization.

Qualifications
**Being part of this journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future. This is an opportunity for open minded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you’ve got.**

**_ Besides your personality we see that you have / are:_**
- Ability to drive project and program management skills incl. task breakdown, prioritization and planning, clarification of ownership, pro-active risk management and status monitoring.
- Lead people and teams with including giving strength-based feedback, OKR based individual development.
- Assure assignments that foster the company priorities as well as the individual development objectives.
- Identify interdependencies within a dynamic product landscape and complex organization and create awareness & understanding around it.
- Communicate with experience of forming alliances and bringing together multiple stakeholders, both internal and external to execute on a common mission.
- Understand core retail processes and associated technical solutions.
- Challenge the status quo and find new solutions and drive out of the box ideas.
- “Roll up the sleeves” and seeks to go outside comfort zone to learn.
- Empower others to Act, Learn and Adapt.
- Have a business and customer centric mindset and solve complex problems.

Additional Information
**_
ARE YOU READY TO JOIN US?_**

This position is based in Singapore and will report to the Business Tech Lead.