Wan Migration Field Engineer

1 week ago


Singapore Rapsys Technologies Full time

Able to support after office hours including weekends and holidays since the role is focusing on migrations work
- Ability to work under pressure and work at client premises to resolve issues during migration
- Excellent communication skills in both verbal and written communications
- Be passionate in work and able to exercise due diligence and go the extra mile when executing project deliverables
- Support of multi-site technical environments including LAN, WAN, Firewall,
- Provides onsite presence throughout the Migration projects
- Perform level 2 and level 3 on site migration tasks with troubleshooting and hardware field replacement works
- Work with backend NOC engineer to perform the migration run sheet and resolve any issue to achieve the successful cut over
- During Cutover, assist in troubleshoot production issues and network problems to fix any user related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
- Assist in the investigating faults in the network.
- Updating network equipment to the latest firmware releases
- Assist in configures, tests, and maintains LAN/WAN equipment and related services.

Schedule:

- Day shift



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