Vp, DevOps Lead, Easre, Group Technology

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Tech, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Be an innovative Change and Operations team within the Enterprise Architecture and Site Reliability Engineering (EASRE) organization, focused on enhancing how the bank delivers Site Reliability across its services. As the DevOps Lead, you will spearhead the EASRE Technology Operations team, responsible for designing, implementing, and deploying high-availability automated tools in both private and public cloud environments. Your role will involve leading technical tasks associated with cloud infrastructure, collaborating with stakeholders to ensure solutions meet high availability, performance, security, and cost-efficiency goals, while driving DevOps standard practices across the bank.

**Responsibilities**:

- Manage Operations and engineering for CI/CD tools, SRE enablers, PaaS platforms, and observability services within EASRE.
- Explore and evaluate new technologies to enhance future capabilities and solve upcoming challenges.
- Champion the adoption of DevOps best practices and SDLC across the bank.
- Lead the containerization initiative for EASRE, building and designing functions to support PaaS migrations.
- Monitor and optimize system performance, including capacity planning and platform management.
- Design automation tools and execute plans for a secure, highly available CI/CD environment.
- Improve system monitoring and alerting to reduce incident response times and decrease false positives.
- Enhance system logging and benchmarking to fine-tune infrastructure and resolve performance issues.
- Collaborate with engineering and development teams to improve system performance through upgrades.
- Work with SRE and DevOps Engineering to roll out enablers and manage SRE tools and operations.
- Oversee the command center control and communicate updates to stakeholders.

**Requirements**:

- Strong knowledge of IT Operations, Incident, and Problem management.
- Proven experience in leading teams of 10 or more members.
- 10-15 years of experience in DevOps, Middleware, Database, Application development, or Infrastructure roles.
- Experience with large-scale system administration, open-source technologies, and tools like Ansible, Jenkins, JIRA, Bitbucket, Nexus.
- Advanced scripting skills in Shell, Bash, Python, and PowerShell.
- Advanced Linux System Administration skills, fluency with Amazon Web Services (AWS), and experience with configuration management systems.
- Communication: Ability to convey technical concepts to both technical and non-technical stakeholders, with a strong focus on documenting support procedures for proper environment maintenance.
- Leadership: Collaborative leadership style to gather and incorporate technical and business requirements into actionable plans.
- Analytical Thinking: Ability to assess design decisions and evaluate operational trade-offs to meet business goals.
- Professionalism & Adaptability: A self-driven, innovative leader with a strong focus on delivery and flexibility to adapt to evolving needs.
- Experience with Agile methodologies, such as Scrum or Kanban.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.