Efx Application Support

22 hours ago


Singapore Luxoft Full time

**Project** Description**:
**Responsibilities**:

- Provide Level 2 Support for Treasury and Market’s eFX Application
- Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
- Follow escalation procedures during outages
- Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
- Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
- Ensure all new deployments have correct documentation and training
- Ensure accurate and timely incident and problem logging
- Track incidents and provide regular updates to users on request status and progress
- Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
- Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team

**Skills**:
Must have
- Has experience working with ECNs and Liquidity Providers.
- Familiar with Oracle, MariaDB, KAFKA, Openshift, MQ, CD, Jenkins, BitBucket
- Have exposure working with Network and Firewall team.
- Familiar with FIX Protocol.
- Possess experience and proficiency in UNIX Shell/Perl Scripting
- Knowledgeable on Java, HTML and JavaScripting.
- Sound knowledge of Financial Markets products
- Effective communicator, with the ability to communicate with business/users
- Independent, proactive and demonstrate 'can-do' mentality
- Strong team player
- Ability to work under pressure and deliver excellent results.

Nice to have

NA

**Languages**:
English: C2 Proficient

**Seniority**:
Senior

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Technical Support (SL2)

Ref Number

VR-103171


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