Customer Relations Manager

2 weeks ago


Singapore FUSION MAX'S PTE. LTD. Full time

**Job Description
**Responsibilities**:

- Establish and develop relations with outlet customers and provide personalized services.
- Responsible to take reservations, answering the phone, responding to any customer requests.
- Greet each customer warmly. Be helpful, welcoming and pleasant towards each customer
- Maintain customers’ profile and history, to take note of all special occasions and dates e.g. birthdays, wedding anniversaries etc.
- Notify all customers’ feedback to the Management
- Follow up to any customer complaints pertaining to outlet’s related customer experiences.
- Resolve customer service queries and concerns tactfully and report any issues to management.
- Ensuring that customer service delivery is timely and effective in meeting the customer’s needs.
- Seek, develop and nurture a network of clientele to promote the outlet as an entertainment venue and generate business to the target market.
- Maintain a high standard of personal grooming and professional appearance at all times.
- Monitor team member punctuality, grooming standards and general work performance.
- Any ad-hoc tasks as given by Management from time to time

**Requirements**:

- Strong communication skills, customer focus and influence
- Strong sales orientation, network skills are preferred
- Strong sense of service
- strong team coordination and cohesion
- Fluent in Mandarin and English

**Qualification**:

- Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Immediate hire & Full-Time permanent role

Basic Salary: $3,500/month

Work hours: 8.30pm to 4.30 am, 6 days a week



  • Singapore Investor Relations Full time $80,000 - $120,000 per year

    Join UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...


  • Singapore EVENTASTY DINING2 PTE. LTD. Full time

    1. Greet passersby in a warm and friendly manner and welcome them into the establishment appropriately - Usher guests to their tables and provide them with menus - Manage and update table occupancy in our table chart - Monitors restaurant activity to determine seating and dining flow - Receive and confirm walk-in and online/phone reservations - Responds to...

  • Account Executive

    2 days ago


    Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full time

    Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...


  • Singapore Bernhard Schulte Shipmanagement Full time

    Join to apply for the Customer Relations Manager role at Bernhard Schulte Shipmanagement About Us Working with Bernhard Schulte Shipmanagement means partnering with one of the world's leading third‐party ship managers. As a multinational, family‐owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base...


  • Singapore BERNHARD SCHULTE SHIPMANAGEMENT (SINGAPORE) PTE. LTD. Full time

    Working with Bernhard Schulte Shipmanagement means partnering with one of the world's leading third party ship managers. As a multinational, family- owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and...


  • Singapore SIMPLYGO PTE. LTD. Full time

    **About the role** **What you'll be doing** - Understand and assess customer needs to provide accurate, timely, and satisfactory responses. - Handle a wide range of call types, including: Claims filing (e.g. over-deductions, failure to exit, duplicate charges) Point-to-point travel enquiries SimplyGo system issues (e.g. fare mismatches, technical...


  • Singapore TOP BRIDAL PTE. LTD. Full time

    As a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...


  • Singapore THE BEER STORY PTE. LTD. Full time

    Job Description & Requirements Building and maintaining profitable **relationships **with key **customers **. Overseeing the **relationship **with **customers **handled by your team. Resolving **customer **complaints quickly and efficiently. Keeping **customers **updated on the latest products in order to increase sales. Customer relationship management...


  • Singapore DYNASTY CLASSIC KTV PTE. LTD. Full time

    building and maintaining profitable relationships with customers. overseeing the relationship with customers handled by your team. resloving customers complaints quickly and effciently. keeping customers updated on the latest products in order to increase sales A good loyalty program is designed to nurture ans manage effective interactions with your...


  • Singapore Neucor Holdings Pte Ltd Full time $80,000 - $120,000 per year

    Position OverviewWe are seeking a dynamic and results-driven Sales & Customer Relations Manager to lead our sales initiatives and nurture long-term relationships with our customers. This role combines strategic business development with hands-on customer engagement, ensuring growth in sales revenue while delivering exceptional customer experiences.Key...