Presales Technical Support
2 weeks ago
Our Client, in the **Security Systems Industry **located at the **Central **has opening for **Presales Technical Support.
- Career Advancement Variable Bonus
**Responsibilities**
- The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Ensure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
- Ensure quality of services following company standards and policie strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training. Attend internal training, improve skills.
**Requirements**:
- Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
- Basic IT knowledge in security hardware, network and database.
- Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
- Good communication and coordination skills. Client service oriented and quick learner.
the **FOLLOWING FORMAT **to facilitate the short listing process;
Attachment of **CV’s **in **MSWORD FORMAT**
Resumes please **INCLUDE**:
- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary Date of availability / Notice Period
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.
**Chia Kim Wai Terry**
**Reg No: R23111838**
**EA No: 19C9570
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