Brand Ambassador/team Leader
2 weeks ago
Do you enjoy serving customers and tending to their requests? We are currently seeking multiple positions of Service Ambassadors and Team Leaders to join our Customer Service team. We need someone who enjoys communicating with our customers and understands what our customers need.Your role will be responsible for handling enquiries, providing solutions, and developing strong relationships with our customers.
**Responsibilities**
You will be responsible for the following:
- Being an ambassador and upholding the professional image of the company
- Delivering an exemplary level of customer service
- Providing assistance to new customers during the onboarding process while they are queueing, and to create a pleasant experience during their wait
- Any other ad-hoc duties assigned
**Requirements**:
- Minimum GCE O level/Degree holder in any field or other equivalent qualifications
- Excellent communication skills and strong people management skills. Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
- Driven team player with the ability to manage cross-functional and institutional relationships
- Self-motivated, hardworking, and able to work in a fast paced environment
**How To Apply**
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 44 per week
**Salary**: $3,000.00 - $5,000.00 per month
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Flexible hours
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
**Education**:
- GCE 'O' Level or GCE 'N' Level (preferred)
**Experience**:
- Customer service: 3 years (required)
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