Account Manager

2 weeks ago


Singapore Humanscale Full time

Company Overview:
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for over 35 years.

Overview:
The Account Manger position is responsible for growing sales from partner / key accounts in their territory. Representatives are responsible for educating their prospects and customer on the benefits of sophisticated ergonomic work tools, and leveraging that knowledge in the sale of our products and services.

**Responsibilities**:

- Training, educating, marketing, and selling the value of ergonomic workplace solutions to and through partners, key accounts, and end users
- Always maintain high level sales activity with minimum of 12 sales appointments per week
- Achieve and exceed revenue, profitability, and product mix sales goals
- Develop business plan with management for weekly, monthly, and quarterly strategic sales objectives
- Set up product tests or demonstrations for end-users / partners / key accounts as necessary
- Deliver presentations for prospective clients
- Completing sales activity & opportunity reports, sales order paperwork, installation assistance, and sales training as well as maintaining customer contact database
- Serves as a liaison between customer service and the customer on shipment and quality matters
- Facilitate partner / key account training sessions on ergonomics & Humanscale products
- Lead strategic business and forecasting discussions with partner / key account principles to meet sales goals, establish new accounts and grow existing customer sales
- Establishing relationships and educating end-users on ergonomic workplace solutions
- Strong understanding of all Humanscale’s products and consulting services, including task seating, keyboard supports, flat panel monitor arms, task lighting, sit/stand, lighting, and other ergonomic work tools
- Complete sales activity tracker, pending business and 30-60-90 day forecast reports for your accounts, bookings, and invoiced numbers
- Assess sales probability and forecast revenue expectations
- Work effectively and efficiently with other Humanscale colleagues to achieve corporate objectives and cross communicate on projects with the A&D, Corporate and BDM teams, avoiding conflicts and ensuring all resources are utilized in maximizing our position in winning sales opportunities
- Achieve YOY revenue growth from Partners / key accounts

Qualifications:

- Bachelor's degree or equivalent sales experience preferred
- Proficient in both written and spoken English, Thai and Vietnamese would be an advantage
- Successful track record of planning and execution
- Ability for overnight travel regionally with a base in Kuala Lumpur required
- Knowledge and/or experience in office furniture or related industry, a plus
- Excellent written and verbal
- Skillful negotiation and presentation abilities
- Aggressive follow-up and closing skills



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