Customer Service Executive
2 weeks ago
**Job Description**: - Handling orders follow-up for import / export shipments (both air/sea freight) - Perform Customer service activities, attending to customers’ enquiries, complaints - Prepare quotations when sales are not available for urgent shipments - Working closely with Sales & operations divisions - Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export - Handling of crosstrade shipments - Doing bookings of shipments - Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents - Arranging Custom clearance for customers, and door delivery services - Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure. - Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document. - Attend and solve customer 's enquiries according to the customers' need and wants. - Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments. - Maintain business relationship with customer. Job Requirements - Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply - Prefer minimum 0 to 2 years' experience in shipping / freight forwarding. - Possess good communication and customer service skills. - Meticulous with an eye for details. - Pleasant personality with positive working attitude. - Interested in data entry and doing documentation. - Full-Time position(s) available Benefit - 5 days work week - Medical & Dental Benefit - Friendly working environment - Others benefit
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Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Customer Service Executive
2 weeks ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
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Customer Service Admin Executive
5 days ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...
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Customer Service Executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time $30,000 - $40,000 per yearJob Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...
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Customer Operations Maestro — Scale
6 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Customer Service Specialist
7 days ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
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Customer Service
2 weeks ago
Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time**Job Description / 职责描述:**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...
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Customer Service Executive
1 week ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...
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Customer Service Officer
7 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
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Customer Service Specialist
7 days ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...