Manager, Office of Registrar

2 weeks ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

**COMPANY DESCRIPTION**

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

**RESPONSIBILITIES**
- Support the department to formulate and implement relevant PG student administration policies and procedures. Follow up on actions/work arising from relevant decisions and initiatives at PGPP/PGRP committees.
- Research and document industry best practices for relevant PG student administration and provide advisory/recommendation to the department.
- Provide relevant ad hoc PG reports and statistics to stakeholders/government agencies.
- Act as liaison between GPOs and support units such as ISIS Admin Team for relevant functions.
- Manage and maintain the registry of postgraduate student programme/plan records.
- Manage the enrolment of non-coursework requirements (such as dissertation oral examination, postgraduate professional development series, etc.). This includes periodically checking that the records are in order (e.g. cases where non-coursework requirement fulfilment also attracts credits, say a 10-week internship attracts 1 course unit and a 20-week internship attracts 2 course units).
- Manage PG programme graduation filing and completion, including ensuring respective programme director's endorsement has been obtained which serves to confirm that all stipulated academic requirements are fulfilled for the list of graduands. Checker for digital and hardcopy degrees and transcripts.
- Covering officer for 5 to 8 areas during absence of the respective officers.
- Help in other registrar functions, e.g. matriculation, commencement, exam administration, etc as assigned.

**QUALIFICATIONS**
- A degree holder in a business or related field.
- 3 to 5 years of relevant work experience, preferably in a tertiary institution environment.
- Familiar with student academic processes, preferably in the area of student records and graduation processing.
- Knowledge/Experience in using the PeopleSoft Campus Solutions would be an advantage.
- Highly organized and meticulous.
- Committed to providing quality customer service.
- Strong communication (spoken and written) and interpersonal skills.
- Analytical and good problem solving skills.
- Ability to work effectively independently and in a team.

**OTHER INFORMATION**
LI-LK1

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