Operations Manager, Computer

2 weeks ago


Singapore MACRO EMPLOYMENT SERVICES PTE. LTD. Full time

**Roles & Responsibilities**
- Formulate strategies to enhance operational efficiency in processes such as Scheduling, Output Management, and Operator tasks, while adhering to SOPs.
- Assume the role of a Computer Operations Manager responsible for mainframe and peripheral information system equipment operations, along with creating equipment usage schedules.
- Accountable for overseeing audit and compliance activities.
- Supervise and provide support for outsourced processes, collaborating with both internal and external stakeholders to maintain service standards.
- Manage administrative functions, including travel arrangements, company events, and various admin-related matters, supporting overall office operations.
- Oversee office administrative, computer, and software systems.
- Source and manage external vendors and service providers.
- Administer compensation and benefits programs, ensuring competitiveness and equity. Develop and implement HR strategies aligned with the broader business goals.
- Offer guidance and assistance on HR affairs to international offices.
- Handle employee relations, grievances, and counseling.
- Ensure consistent adherence to legal HR requirements across the board.
- Create, revise, and maintain policies and procedures.
- Optimize work allocation and schedules to maximize operational output.
- Lead, mentor, and guide the operations team to fulfill customer expectations.
- Enforce safety regulations and uphold company standards and protocols.
- Recommend tools, equipment, and processes to support business objectives.
- Continuously monitor and manage production operational facets.
- Assess and manage expenditure within manufacturing operating budgets.
- Evaluate and appraise the performance of operations staff.
- Assure adherence to corporate standards and procedures.
- Participate in miscellaneous projects and tasks as necessary.
- Possibly require an associate degree in a relevant field. Additionally, Computer Operations Managers usually report to a department head.

**Requirements**:

- Required qualification Bachelor's degree at a minimum
- A minimum of 8 years of professional experience
- Availability required during peak hours, weekends, and public holidays
- Demonstrated proficiency in leadership and team management
- Outstanding aptitude for problem-solving and critical thinking
- Highly effective in communication and delivering presentations

Vital Reminder: Macro Employment Services Pte Ltd is dedicated to upholding the protection of your personal information as per the guidelines of the Personal Data Protection Act (PDPA).

Macro Employment Services Pte. Ltd

EA License No. 23C1638 - EA Personnel Registration No. R1434992



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