Hardware Exp with Linux and Netapp

1 week ago

Singapore FALCON IT CONSULTING SINGAPORE PTE. LTD. Full time

**Job Title**:NetApp Engineer

**Location**:[Singapore]

**Job Type**:Full-Time

**Experience Level**:Mid-Senior

**Job Overview**

We are seeking an experienced **NetApp Engineer **to join our team. This role is providing in-depth technical support to our clients. This role requires expertise in NetApp storage troubleshooting & replacement.

**Key Responsibilities**

**Support Responsibilities**:

- **Technical Troubleshooting and Support**:

- Provide support for NetApp storage solutions, diagnosing and resolving.
- Act as an escalation point for Level 1 support teams, handling fault cases and return and replacement of faulty equipment.
- Engage with NetApp support for complex issues, coordinating troubleshooting efforts and solutions for clients.

**Requirements**:

- **Education**:Bachelor’s degree in Computer Science, Information Technology
- **Certifications**:

- NetApp storage ASE certified (preferred) or with relevant experience
- Additional certifications in related storage, cloud, or networking technologies are a plus.
- **Experience**:

- [3-5 years] of experience in NetApp storage solutions, including both implementation and support.
- Experience with NetApp ONTAP, SnapMirror, SnapVault, and data management products.
- **Technical Skills**:

- Understanding of storage protocols (NFS, CIFS, iSCSI, FC) and networking basics.
- **Soft Skills**:Excellent communication skills, a client-oriented approach, strong analytical and problem-solving skills, and ability to work independently or as part of a team.

**Hours of Work**
- Normal working hours are from Monday to Friday, 9 am to 6 pm with one (1) hour break.
- Standby 24x7

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