Analyst - Security Investigations

Work Styles at Zoom
- In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about
- Zoom's Workstyles
- About Us
- Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
- We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
- Responsibilities:
- Perform incident root cause, analysis, and reporting using a variety of tools.Prepare written professional investigative reports, policies and procedures.-
- Partner with cross functional teams to conduct prompt, thorough, and fair investigations.-
- Work with cross functional teams on implementation of tailored indicators and warnings, including standards, responses, notifications, advisories, and updates.-
- Work closely with security, privacy, people, compliance, and trust and safety teams to investigate and analyze potential incidents, determine legal and regulatory responsibilities, and advise on necessary and recommended responses.-
- Regularly meet with internal teams (e.g., security, legal, people) to understand strategies, roadmaps, and initiatives, and advise on risk, events, and actions to be taken.-
- Help develop long-term solutions for systemic issues.-
- Respond timely to inquiries from colleagues with sound, succinct, and actionable advice.-
- Travel for training as necessary.- Required Qualifications:
- Mandarin Chinese proficiency (verbal and written).- Minimum Qualifications:
- 5+ years of direct experience in investigations or counterintelligence; preferably with a combination of private and government.-
- Extensive formal training or applicable experience in investigations, law enforcement, employment law, human resources, criminal law, insider threat, internal control or counterintelligence.-
- Expertise or education in behavioral risk management, psychology, legal, and related frameworks.-
- Experience working internationally or on a globally diverse team.-
- Experience in strategic and tactical intelligence analysis and partnering with intel analysts.-
- Strong communication skills, both written and verbal, including the ability to communicate effectively across cross-functional teams, diverse nationalities, and backgrounds and build collaboration, partnerships, and consensus among executive and senior-level stakeholders.-
- Passion to work in a collaborative team environment with an attitude to deliver happiness.- Preferred Qualifications:
- Extensive experience and knowledge of local, regional, and national laws and regulations regarding data privacy.-
- Relevant professional certifications such as Certified Public Accountant (CPA)/Chartered Accountant(CA), Certificate Internal Audit (CIA), Certified Fraud Examiner (CFE), Personal Data Protection Act (PDPA) or similar.Tech sector related internal control and risk management experience is a plus.-
- U.S. Security clearance eligible.- We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

- Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
- At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click
- here
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