Regional CRM Director

2 days ago


Singapore WELOVESUPERMOM PTE. LTD. Full time

**Key Responsibilities**

1. Strategic Planning and Implementation
- Lead CRM strategy development and execution, aligning with company objectives and KPIs.
- Own the CRM roadmap and manage prioritization and resource allocation.

2. Martech Stack Management
- Oversee the entire HubSpot infrastructure, including data management, segmentation, and integrations with other systems.

3. Lifecycle Marketing
- Develop and execute customer lifecycle marketing campaigns to drive engagement, reduce churn, and increase customer lifetime value.
- Use analytics to monitor customer journeys and optimize at various touchpoints.

4. Leadership and Collaboration
- Lead and manage the CRM team, ensuring effective collaboration across marketing, sales, and customer success.
- Collaborate with cross-functional departments to align CRM strategies and activities.

5. Reporting and Analytics
- Track and report on CRM metrics, providing actionable insights.
- Make data-driven decisions to enhance customer engagement and improve ROI.

6. Budget Management
- Oversee the CRM budget, ensuring maximum ROI.

7. Compliance and Data Management
- Ensure all CRM activities comply with industry regulations and data protection laws.

**Qualifications**
- Minimum of 5 years of experience in a CRM leadership role.
- Extensive experience with HubSpot or similar CRM platforms.
- Strong understanding of customer lifecycle marketing.
- Proficiency in data analytics and performance metrics.
- Excellent leadership and communication skills.
- Certified in HubSpot CRM is a plus.



  • Singapore Sephora USA, Inc Full time

    Press Tab to Move to Skip to Content Link At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora SEA’s omni channel business...

  • CRM Growth Director

    1 week ago


    Singapore Publicisgroupe Full time

    Overview About Us Digitas is a highly-caffeinated playground where brilliant minds come together to make bold, award-winning marketing. We use data-driven insights to guide our work, but we also believe in a healthy dose of spirited storytelling as we strive to transform the marketing landscape. The Role We are seeking a CRM Director to lead the next phase...

  • CRM Growth Director

    1 week ago


    Singapore Publicis Groupe ANZ Full time

    Overview About Us Digitas is a highly-caffeinated playground where brilliant minds come together to make bold, award-winning marketing. We use data-driven insights to guide our work, but we also believe in a healthy dose of spirited storytelling as we strive to transform the marketing landscape. The Role We are seeking a CRM Director to lead the next phase...

  • CRM Growth Director

    1 week ago


    Singapore Publicis Groupe Full time

    Overview Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital. Publicis Communications, the...


  • Singapore Shopee Full time $60,000 - $80,000 per year

    Department MarketingLevelEntry LevelLocationSingaporeOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth...

  • Director, CRM

    4 days ago


    Singapore Klook Full time

    Singapore Full Time About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the...

  • CRM Director

    4 days ago


    Singapore Crypto.com Full time

    **Responsibilities**Strategy and Leadership**: - Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. - Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase...


  • Singapore Shopee Full time

    Overview About The Team The Regional CRM team is committed to engaging and retaining Shopee users, with the goal of maximising customer lifetime value. We achieve this through personalised customer journeys, tailored incentives, sophisticated data science models, and highly localised marketing strategies. In close partnership with both regional and local...


  • Singapore iLOQ Full time

    iLOQ is now expanding with its own office in South-East Asia and is looking for a **Regional Sales Director** to lead that journey in the region. Reporting will be to Chief Sales Officer who is based in Scandinavia. For the right individual, based in Singapore or in the region, this is an outstanding opportunity to build a local presence in SEA for a leading...


  • Singapore Shopee Full time

    Campaigns Management Associate/ Senior Associate - Regional Brand & Growth Marketing, CRM Join to apply for the Campaigns Management Associate/ Senior Associate - Regional Brand & Growth Marketing, CRM role at Shopee About The Team Our Regional CRM team creates impactful CRM campaigns to engage and retain Shopee users, enhancing their experience and lifetime...